Bailey's Funeral Home

Funeral Home in the Harlem area.

Bailey's was recommended to me & since I no longer live in N.Y. I went with it because of time & travel and I read some favorable reviews. Now, I wonder just how true or old these reviews were. First of all, looks like they haven't updated the place in many, many years & communication & handling business is not done on a professional level, no way near. The office & so called waiting area is a joke. They have old brown home theater chairs in the tiny waiting area, where there is barely room to walk. Geraldine, who has the title of Funeral Director is a very interesting person to witness and several errors were made with my Mother's Funeral. As she & I were going over what I wanted in the funeral, she had no pictures for me to see what I'd be getting, despite my asking to see pictures. She would just try to give a visual explanation, even though I saw a few books on the table-one or two of coffins. I was unable to see pictures of urns or the register book. When it was all said & done, the price rose a few hundred dollars from what I was shown initially. As, I said, I was in a time crunch & trying to find another place was not really an option for me. Mistakes: Body viewing was to be 11AM - 1PM & funeral at 1pm. Well, on the order of service booklet viewing was printed 11.00AM -1:00AM & funeral 1:00AM. Also, there were misspellings and things not in the proper order, as well as missing listings in the program. In the small glass bulletin showcase above the Register book it read: Viewing 9AM & Funeral 11AM...totally wrong! The organ there is extremely old and was not operating correctly. Many of the presets, effects, switches, knobs, bass pedals etc. were not working or when one switch was turned on another part of the keyboard would turn off. It took my best friend, (who is a professional musician for 40+ years, plays on Broadway & around the world) more time than usual to get the organ to function & at least have a decent sound. In the Register, my mother's name is hand written as Miss instead of Mrs. I could go on, listing other things, but I won't. Bottom line...I do not recommend this place, however, I must acknowledge the owner, Mr. Benton, who I did not meet until day of funeral. He was extremely polite, made sure that I/we felt comfortable & explained anything that needed it & a great job was done on my mother's appearance. She looked even younger than her true age. When it comes to preparing the body for view; I do recommend Mr.Benton.

My experience is that Mr. Benton of Bailey Funeral Home is a terrible business man. He stoled my money for my father's birth certificate and refused to send it back to me. The funeral took place on March 24, 2013 and he lied and never gave me the death certificate. To add, he sent me a unsigned check, so that I can't cash. What kind of person does this???????????

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