Bartels-Busack Pet Hospital Resort & Spa

Bartels-Busack Pet Clinic practices at 6184 Ridge Road, Cleveland, OH 44129

This Place is a horrible rip off!!! They over charge you for evrything. I was so incredibly dissapointed, yeah ok they are high tech and have all these services they offer, but I'm not even sure they know what they're doing with them!!! my first visit I brought my Ferrets and cat in, they told me my cat had a heart murmur and that they needed to do xrays and all this other c@!p.... it ended up costing me over a grand, and there was nothing even wrong with her. I also had the ferrets checked and they were sent away with a clean bill of health... a week went by and one of them had to be put down, due to this mysterious blockage that nobody caught when I was in there last??!! They couldn't even explain to me what excatly happend. They tried to get me to send the ferret to their "SPECIAL" ferret surgeon that could maybe save him.... for the low low price of $4000.00!! These people are crazy!!! Then I had my Dog in for a grooming appointment, they chopped her front left two nails so short she's been limping and was bleeding pretty bad when I got her home, and of course they charged me seven dollars over their highest estimated cost, becuase she was scared of blow dryer and they had to cage dry her, I didn't know it cost more moeny for you to do less work??!! Finally I have been using 1-800-petmeds since I've owned animals and have never had a problem using it till I switched to using this horribly unreasonable, overpriced, ignorant group of a%& holes!! They wouldn't fax or call in the prescription...NO they made me come pick it up, you have to call an hoour ahead (which is rediculous, you have this huge facility and it takes an hour to get a prescription??? to busy ripping other people off!!??) When I asked why they don't fax it in the receptionist told me that their boss doesn't let them!! I had to come back the next day to get it, and then this is the topper THEY CHARGED ME $75.00 freaking dollars just to write it. My dog had just been in a week ago, they had her wieght, she is up to date on all her shots, they had to do nothing but write it!!??? You people are ridiculous!!! Need to suck every last penny out of people.....I will never ever recommend you, I am so unbelievably irritated, what a SCAM!!
This Place is a horrible rip off!!! They over charge you for evrything. I was so incredibly dissapointed, yeah ok they are high tech and have all these services they offer, but I'm not even sure they know what they're doing with them!!! my first visit I brought my Ferrets and cat in, they told me my cat had a heart murmur and that they needed to do xrays and all this other c@!p.... it ended up costing me over a grand, and there was nothing even wrong with her. I also had the ferrets checked and they were sent away with a clean bill of health... a week went by and one of them had to be put down, due to this mysterious blockage that nobody caught when I was in there last??!! They couldn't even explain to me what excatly happend. They tried to get me to send the ferret to their "SPECIAL" ferret surgeon that could maybe save him.... for the low low price of $4000.00!! These people are crazy!!! Then I had my Dog in for a grooming appointment, they chopped her front left two nails so short she's been limping and was bleeding pretty bad when I got her home, and of course they charged me seven dollars over their highest estimated cost, becuase she was scared of blow dryer and they had to cage dry her, I didn't know it cost more moeny for you to do less work??!! Finally I have been using 1-800-petmeds since I've owned animals and have never had a problem using it till I switched to using this horribly unreasonable, overpriced, ignorant group of a%& holes!! They wouldn't fax or call in the prescription...NO they made me come pick it up, you have to call an hoour ahead (which is rediculous, you have this huge facility and it takes an hour to get a prescription??? to busy ripping other people off!!??) When I asked why they don't fax it in the receptionist told me that their boss doesn't let them!! I had to come back the next day to get it, and then this is the topper THEY CHARGED ME $75.00 freaking dollars just to write it. My dog had just been in a week ago, they had her wieght, she is up to date on all her shots, they had to do nothing but write it!!??? You people are ridiculous!!! Need to suck every last penny out of people.....I will never ever recommend you, I am so unbelievably irritated, what a SCAM!!

I had been going to a previous vet for years before I found Bartels Busack and now I will stay with this practice from now on. Bartels is amazing!!! The clinic is so clean and peaceful, the staff is super friendly and attentive and the vets are very thorough. They even found a infection that my dog had (that my other vet missed). I also board my dogs in the resort there and they always leave there smelling and looking wonderful! The groomer is a miracle worker as well (my collie was a mess til he met Tracy). I will always recommend this vet to everyone:)

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Bartels Busack Pet Hospital, Resort, & Spa is run by dedicated professionals who love animals. Let our 30 years of experience with all kinds of pets help you and your special pet.