Beach Ford Inc

581 Central Dr Virginia BeachVA23454
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Collision & Repair Service, Collision & Repair Service
by merchantcircle on January 29, 2014 from merchantcircle

Member Reviews

beach ford is fine...beach ford collision is the worst:
Was rear ended and took my taurus to the collision shop for repairs. 4 weeks later picked it up and the trunk leaked and the car was leaking gas so I took it back. Sloppy work to say the least. Collision stated they would replace the gas tank. 2 weeks later i pick it up and it still is leaking gas. I take it back. 1 week goes by with no word so I call. They had no idea they even had my car. I am assured they will look at it right away. I get a call stating collision will replace the tank with a new one instead of a used one. (gee thanks) I pick the car up and they advise me there is no paperwork for the 3rd repair. (fishy) The car still leaked gas so I took it to Beach Ford Maintance and with in 24 hours they found the problem and fixed it. And guess what....there was a used (not a new) tank on the car. Beach Ford Maintance is wonderful ... the Collision office is terrible.
by jen on August 20, 2012
Worst Customer Service and Work I have Ever Received:
My car took twice as long as I was originally told. This is understandable because it was only an estimate. But after seeing the work they had done for the time spent on the car was unbelievable. My car sat disassembled for nearly a week. The body work was done on the rear of the car (took 2 days) but the front remained untouched for 2 weeks. The total time spent on the car was over 2 months. When I finally got my car back the bumper did not fit right. They tried to pass it off on me by saying that's how it’s supposed to look. There were scratches in the NEW and OLD paint (scratches were on the roof where no damage was done...) that were not there before going in the shop. The painter missed the entire bottom half of the bumper's clear coat! After some debate a new bumper was ordered, and fit much better. The paint on the second bumper again had scratches and had missing clear coat. After it was repainted everything seemed to be fine with the car. 3 months later I find sensors that were never put back where they were supposed to be. As for the customer service, the manager is rude uncooperative and cussed at me on more than 1 occasion. He went back on what he said multiple times, told me that I lied to him, and talks to me like I am a piece of dirt. The front desk ladies are kind of helpful; they don't really know what’s going on but get enough information to answer your questions. Based on the quality of the body work, paint and customer service I would NEVER recommend anyone to go to this place.
by shortyboy192 on November 22, 2011

Information from the business

Beach Ford Collision Repair located at 581 Central Drive in Virginia Beach, VA services vehicles for Alignment Repair, Collision Repair. Call (757) 631-6326 to book an appointment or to hear more about the services of Beach Ford Collision Repair.
by mechanicadvisor on September 20, 2014 from mechanicadvisor
Visit the Official Site of Beach Ford Virginia Beach, Selling Ford in Virginia Beach, VA and Serving Virginia Beach, VA. 2717 Virginia Beach Boulevard, Virginia Beach, VA 23452.024660ATTR:TIRESAUTO REPAIR
by localcom on August 14, 2014 from localcom
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Collision & Repair Service
by yasabe on March 26, 2014 from yasabe