dishonest/nasty:
I am new to the area and my daughter gave me a gift certificate for the salon. She had gone a couple of times with her daughter (age 7) and said they seem OK. I just went the other day and took my Granddaughter with me, I was getting a manicure and she was getting a mani/pedi. The girls are nice but the owner is nasty and rushes you the minute you walk in to pick your polish, when I had one in my hand, but not sure I would use that one, she actually started pushing me towards the chair and my 7 yr old Granddaughter too. I still had my jacket on, so I told her wait a minute calm down. They do an OK job, not as good as others I have had, also I asked the girl who was doing my Granddaughter's mani to put a little bunny on her one nail, which she did not, when I saw she didn't do it I asked my Granddaughter do you want the bunny and she said no. While I in there I heard a customer discussing the price she was charged was more than the last time she was there. This threw up a red flag for me, and as some prices are not posted I did not know if what they charged me was right. I told my Daughter how much she charged and she told me that a month ago when she went it was $5.00 less for the same services. The next day I called, and did not say who I was, and asked the prices for a manicure and a child's mani/pedi and she quoted me $5.00 less than I paid. I then asked her how come I was charged $40 and she said "yes, I remember you I will give you credit for the balance". I will use my credit but never go back there again.
by patricia enrico on March 30, 2013