Bad attitude:
Terrible attitudes, unfriendly. Like they're doing you a favor to help you. Repairman was competent & helpful, although not very friendly either. Price for repair was, I felt, too high for the used parts I was given. There are a LOT of people doing appliance repair, to treat customers in this way is unforgivable. I would not go back.
by MidiVeg on March 04, 2015
Beware!:
BEWARE: Bought a used washer and dryer from them for $500. My tenant reported a month later that the dryer was not drying her clothes and that she has ran the same clothes through the dryer multiple times and ends up hanging them to dry. I called the owner to explain and he started telling me that the vent must be blocked or the lint tray is full. I went to check and none of this was true. Neither was blocked. Besides, I had them install it so if it was blocked that would be their fault. I called him again to explain that there was no blockage and to please send someone out to fix this mistake. He began YELLING at me and telling me to go back and check to see if it was heating up. That if it heated up it was MY fault and that if it wasn't then it was there fault. I called him several times afterward to explain that it would heat up then cool down. However, HE NEVER CAME TO THE PHONE AGAIN. Every time I call they tell me he's not in and that I should call him tomorrow. Sadly after another month of trying to resolve this with him, I had to call another appliance repair company to come out and look at it. $250 dollars later, it turns out it needed a new theromo kit. He sold me a faulty dryer and refused to come look at, repair it, or even speak to me on the phone.
by FR2X on July 10, 2013
Buyer Beware!:
DO NOT purchase anything from this company!!!!
They delivered a BROKEN Westinghouse stacked washer/dryer and the washer never drained or went to the spin cycle after the very FIRST USE! The owner of this business, "with great guilt," sent a repairman out twice and realized the drum was rusted and the broken switch could no longer be ordered from the company! This is the merchandise they send out of their shop NOT WORKING. They do no not have written warranties!
The owner refused to switch out his malfunctioning unit, was rude and hung up the phone! I am now forced to proceed to have this situation litigated and perhaps will help others to be cautious before doing business with this company. BUYER BEWARE!!!!!
by RYC on July 11, 2012