Better Built Restoration

Better Built Restoration can be found at Nansemond Pky 5465. The following is offered: General Contractors. The entry is present with us since Sep 8, 2010 and was last updated on Nov 14, 2013. In Suffolk there are 9 other General Contractors. An overview can be found here.

Better Built Restoration in Suffolk does not provide Class A Work or Cleanup and they play the blame game. Hired this contractor to rebuild a water damage through the insurance company. The initial meeting was nice and made me trust them. It ended there. I was constantly having to check behind Jerry for Quality control. Rodney never stepped a day in my house except to take the work, and pick up a check. The issues are far to numerous to name, but stay away from this company, and if you use them, Verify all the work before you sign the paper and give them the check. And hope you don't get Jerry. He is a liar. 5 months later, and my bathroom is still not usable, and my kitchen is still leaking from repairs, and there is still debris under my house. My kitchen is not finished, and no one will come complete it. I am tired of making phone calls.....UPDATE!!!! I think his reply is kind of ridiculous considering BBR actually quoted the bathroom demo work (we did not demo it ourselves) and hired/subcontracted the contractor that left the debris under the house, and the only special order item was kitchen tile, which I called and asked Rodney if they could install large 2 x 2's BEFORE we purchased, and he said yes. And I most certainly did not ask for any of this work to be free. We offered to pay for all additional work completed. And I was pressured into signing the completion contract by Jerry who told me he would get in trouble if he went back to the office without it, but assured me BBR would take care of all my concerns even after I signed it.......I am naïve and trustworthy and was taken advantage of.

Hurricane Irene landed a tree on my house. These guys were on the scene as soon as i could get through to my insurance company. They were knowledgable, quick, efficient and most-important, punctual. They performed a thorough inspection and will return for the actual restoration. I will update when restoration is complete.

As the late Paul Harvey would say " here's the rest of the story" Ms Angellio was a problem customer from the start, so much that Service Pro walked off the job and we were asked to complete their work. She was always changing what she wanted and wanted us to do extras for free. She and her boyfriend ( poor guy ) gutted the bathroom and then ask BBR to repair it. we gave her a great price as we were already there. She insisted on buying her own material and repeatedly purchased the wrong items ( all special order of course ) She blamed everyone for her problems - us, serve pro, the insurance company even her boyfriend calling him an unskilled idiot ( once again, poor guy ) anyway the debris under the house was material left by a pervious contractor that no doubt walked or better yet, ran away from this customer. As for phone calls this woman called day and night week day and weekends the phone never quit. It is truly a shame that there is no list that BAD customer can be put on so that the honest businesses of this world could be fore warned. Long story short we as a company survived this nightmare of a customer and only got paid because our contract and work was properly documented. I can present a signed completion from Ms Angellio stating that all the work was to her satisfaction...beware other contractors she's still out there. GOOOOD DAY!

I agree with the other post. After tree fell on house, met with Dave the owner, nice guy but the good things ended there. I told the all I wanted was 2 things: 1) to be kept informed and 2) quality workmanship. I got neither. I asked for a time line for the job knowing that it would change and asked for an update a couple times a week but never got it. There were weeks where his crew spent less then 8 hours working on our house as witnessed by the neighbors. When I was asked to have materials picked out for installation they were always on time. His people were late putting tarp over roof resulting in extensive water intrusion. The tarp came off 2 more times. They left nails all through the yard from the tarp. They damaged a tub because they didn't wrap it. They didn’t cover the unaffected furniture or flooring resulting in the having to replace an unaffected room’s carpet. We gave them the exact specs of the carpet and even told them where we bought it and they said they couldn’t find it. We went back to the place where we bought it and found enough to do the job. They tried to pass some cheap stuff off to us to use. They packed away damp towels and when we moved back in and was unpacking they were smelly so out of courtesy they had them cleaned. They started installing hardwood flooring before the painting was complete and didn’t cover it adequately. They left trash under the house and cut through the vapor barrier and didn’t repair. The rinsed / dumped the paint buckets in the yard leaving a white patch. They rinsed paint brushes in our kitchen sink. The cleanup prior to us moving left much to be desired. They didn’t adequately seal off unaffected room during the drywall phase and drywall dust got everywhere which they didn’t clean up. They used the cheapest materials even when told what the previous materials were. They were rude and defaults to blaming the home owner. They lie. They installed a toilet so they would be able to take a leak but left a roll of toilet paper that was packed away out so they rummaged through our stuff to find it. The quality of work putting the texture on the wall was inferior to the previous guys work. And yes like the previous post Jerry was the lead guy and neither Rodney nor Dave ever showed up to monitor progress except to get the money. I know there are other thing but I think you get the idea of there workmanship. Please find another company to do your work. You will regret it if you don’t.

Better Built Restorations Inc is located at the address 5465 Nansemond Pkwy in Suffolk, Virginia 23435. They can be contacted via phone at (757) 638-1640 for pricing, hours and directions. Better Built Restorations Inc specializes in Siding, Interior, Vandalism.

Better Built Restorations Inc has an annual sales volume of 2M – 4,999,999. .For more information contact Tim Quick, Vp

Better Built...