Bray & Scarff

Check out the 4th of July sale coming soon!

I bought a brand new washing machine. It was broken the next day . I called & they told me the paperwork was going through & they would call me when it came in.
2 weeks later...I called & was told the machine was never ordered. When I talked to all the different departments...they kept moving the blame around.
I have never experienced such rude customer service ! When they wouldn't put me through to a supervisor...I finally called the operator.
When I got a woman who I had already spoken to , she said SARCASTICALLY..."What can I help you with , AGAIN ?!?"
The supervisor was not at all concerned the way I had been treated by their customer service.
I asked why they didn't follow up on the broken machine they had sold me...there answer was...
"we don't do that here."
Enough said !

Quality22 Appeal18 Service19 CostE

Zagat calculates ratings on a 30-point scale based on periodic consumer surveys

* 26 - 30

* Extraordinary to Perfection

* 21 - 25

* Very Good to Excellent

* 16 - 20

* Good to Very Good

* 11 - 15

* Fair to Good

* 0 - 10

* Poor to Fair

Nesters who are "in the market for appliances" or "thinking of remodeling" the whole kitchen...

false

Bray and Scarff is a family owned store located in We offer the best in home at discount prices

Offering you the best customer service and satisfaction for Appliances and Kitchen Remodeling for over 80 years! We offer yo...u the largest selection in the Greater Washington DC and Baltimore Metro Area. Visit the location nearest you to explore our outstanding selection of quality products and services. See More