Do Not Rent Here-terrible experience:
I arranged a rental through Budget's website, and called Park Slope Rental Corp the day before to confirm. When I arrived, they told me they had no record of my reservation. They told me I was "in luck" because they had a truck for me, and then tried to charge me 30% more than my reservation quote. When we returned the truck,. they tried to overcharge my boyfriend, telling him he had not filled the truck back up to 7/8 (the original level of gas), which he had. Even after confirming the tank was at 7/8 they attempted to charge for two gallons of gas. When he tried to review the paperwork, they physically took it from his hands and reprinted the bill, adding a $150 cleaning fee. After a conference call with customer service, Budget ruled in our favor and removed $150 fraudulent charge after the staff member at Park Slope Rental Corp failed to fax the first bill to Budget as requested and due to inconsistencies in story. This company engages in fraudulent and unethical business practices. Do not rent from them.
by sara on November 08, 2007