CAMBRIDGE EXTERIORS
50 Egg Harbor Road Building 5 Unit #15
BerlinNJ08009
Payment Methods: Visa, MasterCard, Discover, Cash, Check
Open
- Sunday
- Closed
- Monday
- 9:00am-5:00pm
- Tuesday
- 9:00am-5:00pm
- Wednesday
- 9:00am-5:00pm
- Thursday
- 9:00am-5:00pm
- Friday
- 9:00am-5:00pm
- Saturday
- Closed
- Average Rating
- Total Reviews
- (9)
Recommended
0
Not Recommended
1
Open Map
Description
Roofing, Siding, Windows, Additions, Kitchens, Bathrooms Specialists
Member Reviews
Cambridge Strives To Satisy Their Customers:
Dear SmartGirlsDIY,
We are sorry that you are unhappy with our services. We are reviewing your complaints and working towards a resolution offline. In effort to assure you that your roof has been completed by a licensed and qualified contractor that stands by their workmanship, we have upgraded your warranty to a Golden Pledge Warranty, and a GAF representative will be out to inspect the products and workmanship to assure you that your new roof has been completed to the highest of standards.
Cambridge Exteriors LLC has been in business since 2003 under the name Cambridge Exteriors LLC. The numerous reviews on Angie's List and GAF.com were not made by the contractor nor by friends and family. These reputable sites require memberships to ensure accurate customer feedback. We encourage others to visit these sites and see the many positive reviews about our company.
Link to our GAF profile:
Thank you.
Cambridge Exteriors LLC
We are sorry that you are unhappy with our services. We are reviewing your complaints and working towards a resolution offline. In effort to assure you that your roof has been completed by a licensed and qualified contractor that stands by their workmanship, we have upgraded your warranty to a Golden Pledge Warranty, and a GAF representative will be out to inspect the products and workmanship to assure you that your new roof has been completed to the highest of standards.
Cambridge Exteriors LLC has been in business since 2003 under the name Cambridge Exteriors LLC. The numerous reviews on Angie's List and GAF.com were not made by the contractor nor by friends and family. These reputable sites require memberships to ensure accurate customer feedback. We encourage others to visit these sites and see the many positive reviews about our company.
Link to our GAF profile:
Thank you.
Cambridge Exteriors LLC
Dishonest and <span class="curse">C@!%!y</span> Work:
I feel like I got so ripped off! The roofing estimate I got from this company was thousands more than others but I was convinced by owner Marc Somer's high pressure sales pitch that I was going to get such superior quality with his products and workmanship that it was well worth the money. It was such a lie.
I posted pictures of his finished work on FB and I had friends ask if my 5 year old installed my roof. It was that bad. When I said I wasn't happy Marc was totally unprofessional. He said, "the roof wasn't bad." He repeatedly told me I was being too picky. That his team must have been rushed at the end of the day. Or that it wasn't the roofs fault, it was my siding's fault. Really!!??
I told him upfront that I have a DIY blog and I am very particular AND that I have a big mouth and would tell everyone I know if I am not satisfied with the job. He laughed and said that would never be an issue with him. But the work was terrible. You don't have to be particular at all to see how bad his work was. Big globs of silicone instead of flashing, uneven roof tiles, exposed nail lines, and that was just what I could see without a ladder.
He has great reviews on Angie's list, and A+ with the BBB, and is a master elite certified with GAF. How??? It must be all friends and family leaving bogus reviews. I've also heard form other roofers that he's changed the name of his company a few times. Hmm. His work stinks and he doesn't even care. He offered me no compensation and was very resistant about "fixing" his mistakes. Thanks goodness I didn't pay him upfront.
There is nothing good about this company, excerpt the sales pitch. Project manager James was here just long enough to tell me I should move my flower pots if I thought they'd get broken, then he left a crew of non-English speakers here all day with no one supervising. That was a few days ago and my one-day job is still not finished. Marc thought I wouldn't notice he failed to install a gutter, which was part of his estimate. He said they re-pitched the existing one instead (which I think was a total lie) and to let him know if that worked. Are you kidding me? No you're going to replace it like we agreed upon.
The crew also left a complete mess! They removed two skylights from my screened porch and never cleaned any of the nails, shingles or other debris that was ALL OVER my couch, table, rug, everything. There are black drips of something on my siding and stamped concrete.
They butchered my pergola by making the ugliest cut ever through the wood. Plus they never asked if they could cut anything. It looks terrible. I just noticed that they broke a 20 year old hydrangea plant in half and tied it back together and never said anything about it. That shows you how unprofessional this company is. Mistakes happen, own up to them.
Ray Andress did some exterior work on the dryer vent and although he was very nice, his work was totally incompetent. The caulk was a disaster and he dislodged the dryer vent and I didn't realize until I ran several loads of laundry. I am so mad I wasted my money when I should have gone with one of the cheaper estimates. Don't make the same mistake I did!
I posted pictures of his finished work on FB and I had friends ask if my 5 year old installed my roof. It was that bad. When I said I wasn't happy Marc was totally unprofessional. He said, "the roof wasn't bad." He repeatedly told me I was being too picky. That his team must have been rushed at the end of the day. Or that it wasn't the roofs fault, it was my siding's fault. Really!!??
I told him upfront that I have a DIY blog and I am very particular AND that I have a big mouth and would tell everyone I know if I am not satisfied with the job. He laughed and said that would never be an issue with him. But the work was terrible. You don't have to be particular at all to see how bad his work was. Big globs of silicone instead of flashing, uneven roof tiles, exposed nail lines, and that was just what I could see without a ladder.
He has great reviews on Angie's list, and A+ with the BBB, and is a master elite certified with GAF. How??? It must be all friends and family leaving bogus reviews. I've also heard form other roofers that he's changed the name of his company a few times. Hmm. His work stinks and he doesn't even care. He offered me no compensation and was very resistant about "fixing" his mistakes. Thanks goodness I didn't pay him upfront.
There is nothing good about this company, excerpt the sales pitch. Project manager James was here just long enough to tell me I should move my flower pots if I thought they'd get broken, then he left a crew of non-English speakers here all day with no one supervising. That was a few days ago and my one-day job is still not finished. Marc thought I wouldn't notice he failed to install a gutter, which was part of his estimate. He said they re-pitched the existing one instead (which I think was a total lie) and to let him know if that worked. Are you kidding me? No you're going to replace it like we agreed upon.
The crew also left a complete mess! They removed two skylights from my screened porch and never cleaned any of the nails, shingles or other debris that was ALL OVER my couch, table, rug, everything. There are black drips of something on my siding and stamped concrete.
They butchered my pergola by making the ugliest cut ever through the wood. Plus they never asked if they could cut anything. It looks terrible. I just noticed that they broke a 20 year old hydrangea plant in half and tied it back together and never said anything about it. That shows you how unprofessional this company is. Mistakes happen, own up to them.
Ray Andress did some exterior work on the dryer vent and although he was very nice, his work was totally incompetent. The caulk was a disaster and he dislodged the dryer vent and I didn't realize until I ran several loads of laundry. I am so mad I wasted my money when I should have gone with one of the cheaper estimates. Don't make the same mistake I did!
Great sales pitch, slow (if any) delivery of service:
John came out and gave a great sales pitch. Especially so after enduring 8 hours of torture from Power! He told us the roof would be done in 2-3 weeks, and the siding and new sliding glass door shortly after...
3 weeks later, the project manager called. He said he was looking at about a month out (from that call) to start the roof. In the end he was able to move it up a couple weeks, only to have weather introduce several delays (no - I do not blame them for the weather).
The roof finally got done 7 weeks after the contract was signed. They cut 4-5 screen windows with debris being flung from the roof. When I pointed this out to James (the project manager) he agreed they would fix them, and then pointed out that the siding guys would likely do worse damage! Wow!
Now - two weeks after the roof, they called to see if they could start the siding the next day (Friday). James said the crew would come back on Saturday to finish the job, and Monday if needed. They came out on Friday (hour and half later than expected), and did about 1/3 of the job. They are a no call / no show for today (Saturday), and no one is returning calls.
Definitely last time I trust the BBB rating!
3 weeks later, the project manager called. He said he was looking at about a month out (from that call) to start the roof. In the end he was able to move it up a couple weeks, only to have weather introduce several delays (no - I do not blame them for the weather).
The roof finally got done 7 weeks after the contract was signed. They cut 4-5 screen windows with debris being flung from the roof. When I pointed this out to James (the project manager) he agreed they would fix them, and then pointed out that the siding guys would likely do worse damage! Wow!
Now - two weeks after the roof, they called to see if they could start the siding the next day (Friday). James said the crew would come back on Saturday to finish the job, and Monday if needed. They came out on Friday (hour and half later than expected), and did about 1/3 of the job. They are a no call / no show for today (Saturday), and no one is returning calls.
Definitely last time I trust the BBB rating!
Information from the business
Cambridge Exteriors is a leading South Jersey contracting company specializing in: • Roofing • Siding • Windows • Kitchens... • Bathrooms • Additions • Decks • and more... See More
Cambridge Exteriors is a MasterElite Contractor with over 15 years in business focused on providing the best service and resources to the South Jersey area. We pride ourselves on our reliability to be there for our customers and get the job done with the industry's top quality products, and to make sure the job gets done done right. We are experts at our craft and your satisfaction is our main...
Cambridge Exteriors is a leading South Jersey contracting company based in Berlin NJ. Specializing in, Roofing, Siding, Windows, Kitchens, Bathrooms, Additions, and Decks. Call for your FREE Estimate.
Cambridge Exteriors is a leading South Jersey contracting company based in Marlton NJ. Specializing in, Roofing, Siding, Windows, Kitchens, Bathrooms, Additions, and Decks. Contact us for a FREE Estimate.
