Huge crooks!!!!! Your clothes will get destroyed!!!!:
I have never seen someone so unprofessional in my life & I have delt in Customer Service for many MANY years! Your clothes will get ruined and when you confront the owner "VINCE" about it he will basically tell you to go F*** yourself. I took a white pair of dress slacks that were very expensive, to them in confidence that they knew how to do THEIR job. They came back no longer white but with a light blue/dirty looking color. He admitted that he must have put them in with a blue batch of clothes. There were 2 NEW marks on them that he said were MY FAULT! I know for a fact that they were not there before I dropped them off. He then told me that he didn't care if I wrote a review TRYING TO WARN everyone else. I don't want your clothes to get ruined too! If that isn't the worst customer service skills I have ever seen I don't know what is!! PLEASE**PLEASE**PLEASE** DO NOT USE THEM EVER!!!!! It's bad enough I want to stand in front of their store on the street and WARN every person that walks in that their clothes will not come back as you dropped them off, not even close, but RUINED!!!! If you don't believe me, read all the others below, we all seem to have the same problem with them. I hope they go out of business before others get SCAMMED!
by Jamie Moss on June 24, 2010
They may ruin your clothes:
Absolutely horrible! I got my items back with one reeking of smoke and another of cat urine. I called to let them know and see what they would do about it and the owner laughed at me. His attitude was 'too bad for you, I don't believe you even if you bring it in' and when I mentioned that I'd write all these reviews he said 'I couldn't care less'.
Thanks for ruining my clothes. I hope this saves someone else's.
by Stacia Ledesma on April 12, 2010