Beware!:
My 15-month old dog never had any issues with people of any age EVER until spending a few days at Camp Bow Wow Charlotte Metro. Since then, our dog that has always gone everywhere she can with us, has snipped and snarled several times at various people, is very skittish and extremely fearful and particularly afraid of people in bright red and orange shirts.
In an attempt to re-socialize and re-train her to her former self, I reached out 12 days ago to Camp Bow Wow Charlotte Metro to see if something/what happened. Since then, I have called the local Camp Bow Wow 3 times, spoken to an employee, the assistant manager and the manager, who all promised to review the videos from the days she was there and call me back. I’ve also called the corporate Camp Bow Wow who also promised to get to the bottom of it and call me back. I have still yet to receive a call. However, in that time frame, I have received a generic survey via email- which I also responded to asking for a call and also a direct mail piece.
I’m very concerned with the level of attention Camp Bow Wow is showing the pets entrusted to their care. Based on the vast amount of activity on social media and other marketing efforts, it really seems like their focus is completely misplaced. I can say, without a doubt, that any pet parents I come in contact with will not consider Camp Bow Wow.
by lindsay83 on July 30, 2014