Candy Haven
DentonTX76205
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Description
Weddings, Anniversaries, Birthdays, Balloon Bouquets, Custom Cakes, Balloon Bouques, Delivery
Member Reviews
Bad Choice for Wedding:
COMPLETELY UNSATISFIED WITH THIS VENDOR!!! This vendor was on the recommended list for my venue, and they royally messed up my wedding cake on my wedding day. I had given the bakery all of my cake decor, along with my cake topper, and on my wedding day I arrive to my reception to see that my cake has NOTHING ON IT!!! I was about to have a meltdown, and my new husband was having to call the bakery right as we arrived to the reception to see why our cake had not been decorated, and to see what had happened to the decorations we had given them.
The bakery explained that they had a mixup, and accidentally put our decor on someone else's cake. It was so infuriating! They said they would try to get there as soon as possible to fix it. I ended up having to stop the DJ from announcing the cake cutting, and waiting on CANDY HAVEN to get there to decorate my cake, so the pictures would have the decor in them.
IT WAS SO EMBARRASSING that my guests did not even get to see what my cake should have looked like!!! They decorated it about 2 minutes before we cut it.
I already had my bad experience, I just want to warn YOU FOR THE FUTURE, AND SAVE YOU FROM THIS DISASTER.
They did not take the time and try to apologize for this inconvenience. I tried to reach out to them, and after 3 failed attempts, and no one returning my calls or emails, I gave up.
IT JUST SHOWS YOU WHAT KIND OF PEOPLE RUN THIS COMPANY, AND THAT THEY DON'T REALLY VALUE THEIR CUSTOMERS/ CLIENTS!
The bakery explained that they had a mixup, and accidentally put our decor on someone else's cake. It was so infuriating! They said they would try to get there as soon as possible to fix it. I ended up having to stop the DJ from announcing the cake cutting, and waiting on CANDY HAVEN to get there to decorate my cake, so the pictures would have the decor in them.
IT WAS SO EMBARRASSING that my guests did not even get to see what my cake should have looked like!!! They decorated it about 2 minutes before we cut it.
I already had my bad experience, I just want to warn YOU FOR THE FUTURE, AND SAVE YOU FROM THIS DISASTER.
They did not take the time and try to apologize for this inconvenience. I tried to reach out to them, and after 3 failed attempts, and no one returning my calls or emails, I gave up.
IT JUST SHOWS YOU WHAT KIND OF PEOPLE RUN THIS COMPANY, AND THAT THEY DON'T REALLY VALUE THEIR CUSTOMERS/ CLIENTS!
Information from the business
Candy Haven understands that each Bride & Groom have their own personalities & styles. We consult with each couple creating the cake of their dreams while making the experience fun and easy all the while. Contact us today to schedule a consultation. We will go over flavors, styles as well as pricing. Styles range from classic to contemporary and we will work withdesigns the brides have in...
Candy Haven provides wedding cakes and candies to cities and towns all around Denton, Texas.
Candy Haven and Cakes "Best of the Knot" 3 years in a row for Texas and The Southwest! You will quickly see that we love what we do and it shows! Our cakes really are the best. We use top ingredients and our decorators are talented. Red velvet chocolate cakes, carrot cakes, white chocolate cream cheese cake ( YUM!) and more. Referred by wedding and event venues for our impeccable customer...
Candy Haven is a family owned business located in the heart of Denton for 24 years. We are known for our delicious cakes and outstanding creativity. Not only can we create a stunningly beautiful wedding cake, the taste and quality of the cake is something your guests will talk about for years to come. After all, second to the bride your cake is a focal point of your wedding. Our style is...
