CARite Redford

Automobile Dealers Used Cars & Vans
Automobile Dealers New Cars

I recently started leasing a car with them and I was lied to for about two months. I clearly advised my sales rep that there were a few things that I wanted to be fixed on the car before I decided between two cars. They gave me a "we owe list" saying that they would replace the top and bottom as well as a gap between my headlight and the frame of the car. It took two trips to get the grill fixed because they ordered two of the top grill pieces first. Now the whole time they had been telling me that they would fix the headlight when the bottom grill piece came in but when that came in the new excuse was that it is cold and they actually need to call a body person in to fix the headlight and the so called service manager at the time told me he would schedule an appointment the next Thursday. That didn't happen so on my next off day, two weeks later I call to see what's going on. There is now a new service manager who proceeds to tell me that he knows what I am talking about the problem is that I have had the car for over two months and they don't do work for free. I'm like what the hell! They give me the run around for months telling me they can and will fix something that they don't know how to fix and now he is trying to make it seem like I want some free work. I would have gotten a different car or agreed to pay for it if I had ever been told the truth or asked to pay. Now I am spending today doing poor reviews and trying to get some corporate info so that I can speak to a civilized individual who I can show that I have it in writing that they promised to fix this issue.

CARite isn't like any other used car dealer. With more than 40 years of experience, we've developed a process that is tailor-made to help you find a quality pre-owned vehicle at a price you can afford.

CARite

CARite Redford located at 14875 Telegraph Rd in Redford, MI services vehicles for Auto Repair, Used Car Dealers, Auto Dealers. Call (313) 538-1500 to book an appointment or to hear more about the services of CARite Redford.

With more than 40 years of experience, we've developed a process that is tailor-made to help you find a quality pre-owned vehicle at a price you can afford.