Low cost, low quality.:
Carver Cleaners is cheap, but ... you get what you pay for. After they "lost" one of my husband's suits some time ago, they did attempt reimbursement, but the reimbursement wasn't even close to the price of the suit. More recently, one of my favorite garments was returned to me VERY damaged, including a large hole ripped in the side of the garment. They did send my garment to a seamstress to fix, but even the fix was wrong. After that, I opted to bring it home and re-do the work myself. If you value your dry-clean-only garments, my advice would be to spend an extra dollar or two per garment and use a different dry cleaning service. It will be well worth it for a quality, professional-looking and undamaged product.