Nice Ladies, poor service:
Horrible, horrible service!
I have used them a couple times and they didn't do a good job so I started cleaning the house myself. They would come and go in less than 1.50 hours which quite frankly, even with 3 people, is not enough to get the house really cleaned.
I am moving so I thought i would give them one last shot. All i needed was somebody to come in and clean the place which is almost empty. My roommate was not clean and her bathroom and room needed lots of tlc and I didn't want to do it myself. To make a long story short, I scheduled with a week in advance but at cleaning day, when I called to see if they were really coming (they were more than 1.5 late for the appointment) they asked to reschedule. The lady on the phone was really nice so I decided to give another chance. I told her i needed the cleaners to call me on their way as I work and could not just sit in the apartment and wait for them. They show up and dont call me. When i call they say sorry, we didnt realize we have to call (ugh) but we will be there in 1.5 hours. They never showed up.
They simply don't have the slightest clue as how to run a business and they are plainly not good at it!
by Laura Pinto on June 23, 2016