Castle Pet Resorts

219 E Arrow Hwy San DimasCA91773
Hours No hours of operations available
Payment Methods: Visa, MasterCard, American Express, Discover, Gift Certificate, Cash, ATM, Check
Average Rating
4.5
Total Reviews
(60)
Recommended 2
Not Recommended 1
Average Rating Over Time
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Description

Day Camp & Grooming Spa, Luxury Hotel for Dogs & Cats, Activities In Beautiful Victorian Gardens, All Rooms Are Climate Controlled & Have Views of The Gardens, Day Trips to Puddingstone Reservoir & Park, Grooming, Home Cooked Veterinarian Approved Menu, Homemade Gourmet Treats, Leisure, Luxurious Rooms Open Onto Private Patios, Shuttle Service, Supervised Water Play
by merchantcircle on May 10, 2019 from merchantcircle

Member Reviews

Horrible people!:
DO NOT EVER GO TO THIS PLACE!!!!!!!!!!!!!!!!!!!!!!!!!​!!!!!!!! We put our cat there for 2 nights, and when we went to pick him up, he was GONE! THey LOST our cat. No one knew when they had last seen him, and the staff kept giving us different stories. They told us, "we can't locate him right now, but IF we find him, we'll call you." They acted so whatever about it, as if they just misplaced a pair of shoes! The owner never returned our phone call. WE had to go by the local businesses to ask if they had seen our cat. Pet Castle calims this has never happened, yet when we asked their neighhbor, they said that they get cats from that place a lot, and some have even had babies on their property. They have done NOTHING to help. Like I said, WE had to ask local businesses. My little sister is absolutely devastated. The owner's grandfather has cats there and everyone says he must have left the door open on accident, but he swears he didn't. These people are absolutely awful, and I would NEVER ever reccomend this place for ANYONE. Absolutely ridiculous!! I have no idea how they are even in business with having over 50 complaints with the humane society. DO NOT put your pet here!!!
by Shalom Markloff on May 21, 2012
Great People, Great fun for Dogs & Cats:
I can't tel you how much these people know about dogs. They really helped me out when I needed it. I have been going to a place in Monrovia for some years now but I always had problems when I would pick my dog up. I call my dog my boy because he really is my boy. I don't really have anyone ealse and he has my back and I have his. I have had other pets in my life and I have always boarded them at a couple of different boarding facilities. I just kept having problems with him he looked at me like I had abandoned him or something. Then I talked to this place called Castle Pets and they told me that I needed to bring him in for doggy day care before i left him at the boarding facilitie so he would get use to the fact that I would be coming back. It worked like a charm I left him at the boarding facilty for over two weeks and when I got back he looked like he had always known I would be there for him he didn't have that crazy dejected look. Anyways I really recommend using the doggy day care before you leave them for boarding it works great. I have lived in Glendora all of my life and let me tell you i HAVE BEEN to tons of boarding facilities. This is by far my favorite!
by sheila on July 22, 2010
What a Find!:
I looked every where especially in Glendora because that is where I am from! To me it is very important who I leave my dogs with. I don't really trust anyone in the beginning. I left my two dogs sammy and sosa with my neighbor once and wow how disappointing. So i did my rounds I even went to visit all the different places. Driving from Claremont to Glendora to get an idea of where I would leave my babies. Sammy and Sosa are great dogs and they deserve me taking the time to find a good place for them I finally found Castle Pets in San Dimas. Great place with good people, After about two hours hanging out there I knew they were the place for me.
by Megan on April 29, 2010
Great Pet Hotel:
Fantastic Pet Hotel

I use to take my dog Barney to a place in Glendora. For grooming, boarding, and even day care once in a while. Every time I got my dog back he looked like he had lost weight. I have started taking him to doggy day care at Castle Pets and wow what a difference. I think the big thing is that they get out side to play with other dogs. I will not be going back to the place in Glendora any time soon! They have an awesome grooming parlor in castle Pets also which makes it really easy for me. It ios like a one stope shop for me and my dog.
by Barry on April 29, 2010

Information from the business

170190attr:groomingfood
by localcom on November 18, 2014 from localcom