Central City Air

This company provides residential custom air conditioning, installation, repair, and mechanical environmental systems.

I work for CCA and am responding with the facts. Unit was installed on 12-20-06 with mfr 2yr parts & 6yr compressor lmt warranty no labor warranty. 11-7-08 first call-CCA tech diagnosed bad coil, per mfr warranty expert he was instructed to try procedure that should fix it-got system working. Unit gave trouble 2 more times: 11-12-08&4-7-09. Repaired according to mfr-working again. CCA did not charge for repairs. 5-12-09 tried one last mfr procedure-didn't work, mfr agrees to replace coil. CCA installed portable cooler while waiting for coil. CCA got mfr to get whole new air handler with 1yr warranty extension. Cost to install new unit and cut access hole was agreed by customer email. After install customer refused to pay. He will not return calls, and without his permission we cannot send Repairman. Customer filed complaint with BBB and other organizations, BBB determined that CCA "has made a reasonable offer to resolve the issues".

I have been a customer of Central City Air for the past 8 years. Two years ago, I had my garage apartment finished out as a family/media room and Central City Air designed and installed the air conditioning, a Fujitsu mini split-duct system.

The system failed while still under warranty. They made a repair but it failed again several months later. Central City Air concluded the evaporator coil and air handler should be replaced under warranty.

It took Central City Air more than four months (through the summer heat) to install the replacement parts. After the installation, they left an 8" by 10" hole in my wall for me to repair and sent me a $660 bill for the labor on installing the replacement parts which were under warranty.

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There's a lot about indoor air quality that you might not know and certainly can't see. Up to 72 trillion microscopic irritants, or allergens, find their way into your home every day. They include dust, pollen, pet hair and dander, dust mites, mildew, lint, fungus, most tobacco smoke, cooking grease and bacteria. Many of these particles are so small that your nose and...

Consistent Quality Service

There's a lot about indoor air quality that you might not know and certainly can't see. Up to 72 trillion microscopic irritants, or allergens, find their way into your home every day. They include dust, pollen, pet hair and dander, dust mites, mildew, lint, fungus, most tobacco smoke, cooking grease and bacteria. Many of these particles are so small that your nose...

We work exclusively with residential air conditioning. Consequently our experience is residential, and we can solve the problems with your Houston home's heater and air conditioner--or better yet, design a system that will avoid or prevent those problems in the first place.
In simple terms, you want your new air conditioning and heating system to be designed and installed right and with the...

Central City Air provides "Consistent Quality Service" to the Houston area. We provide Houston with air conditioning and heating service, installation, design and repair.

Houston air conditioning and heating installation, design, service and repair. Design consultant and annual service maintenance.