Coastal Pain & Spinal Diagnostics
6221 Metropolitan St
CarlsbadCA92009
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Description
Coastal Pain & Spinal Diagnostics is located at 6221 Metropolitan St Ste 201, Carlsbad, CA. This business specializes in Chiropractic Offices.
Member Reviews
Rude. Failed to meet ADA requirements.:
I had to ask 3 times for accommodations for my migraines, while there were plenty of nurses who could have helped me (I actually saw at
least 5 nurses chatting away as i walked to his office a few minutes later -- two of them were available to carry the chair into the
hallway for me).
Migraine sufferers beware: the waiting room smelled like a perfume counter, the TV was on full volume, cell phones were going off, and the radio was on.
When I was finally accommodated, I asked the manager why they don't have a 'no perfume' policy she was rude and basically told me I was
the one with the problem. Not only was I finally given a chair in the hallway
(AFTER ASKING 3 TIMES -- WHILE THERE WERE PLENTY OF NURSES CHATTING AWAY AND DOING NOTHING AND WHO WERE AVAILABLE TO HELP), the manager (who wore more perfume than anyone), came out into the hallway and
said Dr Patel would like to speak to me.
Dr Patel did not apologize for breaking the ADA law. Instead, he lectured me on not being the type of patient he felt like he could work with. He said he would look over my records and THEN decide if I
was fit for his practice because he said, "We are getting off to a bad start."
I was provided with no care and no concern from him or anyone on his staff.
least 5 nurses chatting away as i walked to his office a few minutes later -- two of them were available to carry the chair into the
hallway for me).
Migraine sufferers beware: the waiting room smelled like a perfume counter, the TV was on full volume, cell phones were going off, and the radio was on.
When I was finally accommodated, I asked the manager why they don't have a 'no perfume' policy she was rude and basically told me I was
the one with the problem. Not only was I finally given a chair in the hallway
(AFTER ASKING 3 TIMES -- WHILE THERE WERE PLENTY OF NURSES CHATTING AWAY AND DOING NOTHING AND WHO WERE AVAILABLE TO HELP), the manager (who wore more perfume than anyone), came out into the hallway and
said Dr Patel would like to speak to me.
Dr Patel did not apologize for breaking the ADA law. Instead, he lectured me on not being the type of patient he felt like he could work with. He said he would look over my records and THEN decide if I
was fit for his practice because he said, "We are getting off to a bad start."
I was provided with no care and no concern from him or anyone on his staff.
