Code Electric Inc
2717 22ND St SE
SalemOR97302
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Description
Code Electric Inc can be found at 22nd St Se 2717. The following is offered: Electricians. The entry is present with us since Sep 8, 2010 and was last updated on Nov 14, 2013. In Salem there are 8 other Electricians. An overview can be found here.
Member Reviews
Charges per hour and takes as long as possible:
The work we received was so poor, the heat pump technician that came to certify and start up my heat pump thought I did the work myself! This company charges hourly, and the feeling I got by the service I was provided was that they drag out their time. The job in total took 7 and a half hours. From 7:30am to 3:00pm, just to run a line through the attic to a disconnect box and to the heat pump.
From 7:30 to about 8:45, the electrician spent the entire time deciding how to get the new line from the garage to the opposite side of the house. I own a two story split foyer house, where the bottom story is a basement (no crawl space). The house has no ducts (which is why we needed a heat pump) and because of this there is no access between stories. That leaves the attic as the only option to run lines. It took over an hour for a certified Journeyman to come to this conclusion, which I was responsible to pay for.
After realizing that he needed to go through the attic, the journeyman had to get an apprentice to help run conduit up to the attic. This is when the electrician left from 9:00 until 10:30! An hour an a half just to get help! When asked what took so long, he stated he had to get supplies. I'm still not able to comprehend that response, since they drive a van and the only supplies used were cable, conduit, and this flexible material to transition from the inside of the attic to the conduit outside of the house. They knew they were wiring a heat pump outside, so they had to already have this material in the first place.
From 10:30am, to 12:00pm the apprentice was here, and per the electrician, the apprentice is only supposed to be around for the part of the job that requires 2 people. This was described by the electrician as getting the cable up into the attic. It took them an hour and a half, which I was being charged hourly for 2 people (the apprentice is $10 less per hour) to run cable up the side of a house into the attic. The best part is that my invoice reflected 2.5 hours of apprentice time, to which my dispute was ignored. Let that last part be a testimonial to their legitimacy.
From 12:00pm to 2:00pm was the electrician getting the cable from the attic to the other side of the house, down the wall, and connected to a disconnect box (the disconnect box and all supplies related to it were provided by me through my heat pump kit). In the process of getting the cable down the wall to the disconnect box, the electrician used a gutter that I had installed to secure the lines for the heat pump's indoor unit. They were not intended to house electrical that is enclosed in conduit and thus is perfectly fine to be exposed. The electrician installed the cable through the gutter. When confronted, the electrician said it was fine and that when I went to close the gutter at the top, I should just cut a notch out for the conduit. The only problem with that is, if I cut a notch out for the conduit, I can't seal the gutter, which means moisture will get into the heat pump which is not good (which is why you are supposed to seal the gutter in the first place).
From 2:00pm to 3:00pm was spent wiring the heat pump from the disconnect box. In my mind, it took too long to run a small cord from the disconnect box to the heat pump, but the worst part is that the electrician didn't use the strain relief when wiring the heat pump OR the indoor unit. That is such a simple thing to do, that I can't think of any other reason besides laziness or inexperience as to why they wouldn't use the strain relief.
The next day the heat pump technician comes by to certify the job and turn the heat pump on. The very first thing he asks when he looks at the outdoor unit was if I ran the wires myself, because the cable was using the gutter intended for the heat pump internal piping. He told me that he could turn the unit on, but when I went to get a mechanical permit for the heat pump, they would not pass it because I wouldn't be able to seal the gutter. The technician was also worried about the type of cable used (orange cable that he referred to as NM) being exposed and not in a conduit. When I emailed Code Electric, they assured me that NM cable is permitted to be exposed and doesn't get damaged by UV or harsh conditions. We will see when I go to get the mechanical permit and I will update this review accordingly.
After the technician left, I emailed Code Electric with things that needed addressed from their first visit:
1. The conduit needed to be moved.
2. None of the holes they made in my house (there are 3 of them) were sealed. I can't think of another reason besides laziness as to why you wouldn't seal a hole that you drill into a customer's home.
They sent out an electrician to move the conduit and seal the holes the next day. That electrician took 2 hours to move the conduit, and only sealed 1 of the holes. He left without any follow up and the company isn't responding to the request of sealing the remaining 2 holes.
Finally, the money talk. Code Electric said they would give us a credit due to the issues that we had, to "make it right". I guess we have different definitions for what that entails, because their credit extended to the entire second visit (2 hours of electrician time fixing the mistakes from visit one), and an hour of visit one electrician/apprentice time. Somehow the math for the first visit (remember it was 7.5 hours) ended up being 6 hours journeyman, and 1.5 hours apprentice. Per my above schedule, the apprentice was only there for 1.5 hours, so why did they really "bill" me for 2.5 hours of apprentice time? Again, they didn't respond to my question regarding this, yet another testimonial to their legitimacy. In conclusion, I got charged for 800 bucks worth of time/materials (the materials totaled up to a negligible $136.40 of the $800), to which I should be happy because without the generous credits I received the total bill should've been just under $1200. $1200 to run a wire to a disconnect box and plug into a heat pump. Are you kidding me? I can't in good consciousness refer this company to anyone, all that is going to happen is you will spend a lot of time and money for what should be an easy and stress free experience.
From 7:30 to about 8:45, the electrician spent the entire time deciding how to get the new line from the garage to the opposite side of the house. I own a two story split foyer house, where the bottom story is a basement (no crawl space). The house has no ducts (which is why we needed a heat pump) and because of this there is no access between stories. That leaves the attic as the only option to run lines. It took over an hour for a certified Journeyman to come to this conclusion, which I was responsible to pay for.
After realizing that he needed to go through the attic, the journeyman had to get an apprentice to help run conduit up to the attic. This is when the electrician left from 9:00 until 10:30! An hour an a half just to get help! When asked what took so long, he stated he had to get supplies. I'm still not able to comprehend that response, since they drive a van and the only supplies used were cable, conduit, and this flexible material to transition from the inside of the attic to the conduit outside of the house. They knew they were wiring a heat pump outside, so they had to already have this material in the first place.
From 10:30am, to 12:00pm the apprentice was here, and per the electrician, the apprentice is only supposed to be around for the part of the job that requires 2 people. This was described by the electrician as getting the cable up into the attic. It took them an hour and a half, which I was being charged hourly for 2 people (the apprentice is $10 less per hour) to run cable up the side of a house into the attic. The best part is that my invoice reflected 2.5 hours of apprentice time, to which my dispute was ignored. Let that last part be a testimonial to their legitimacy.
From 12:00pm to 2:00pm was the electrician getting the cable from the attic to the other side of the house, down the wall, and connected to a disconnect box (the disconnect box and all supplies related to it were provided by me through my heat pump kit). In the process of getting the cable down the wall to the disconnect box, the electrician used a gutter that I had installed to secure the lines for the heat pump's indoor unit. They were not intended to house electrical that is enclosed in conduit and thus is perfectly fine to be exposed. The electrician installed the cable through the gutter. When confronted, the electrician said it was fine and that when I went to close the gutter at the top, I should just cut a notch out for the conduit. The only problem with that is, if I cut a notch out for the conduit, I can't seal the gutter, which means moisture will get into the heat pump which is not good (which is why you are supposed to seal the gutter in the first place).
From 2:00pm to 3:00pm was spent wiring the heat pump from the disconnect box. In my mind, it took too long to run a small cord from the disconnect box to the heat pump, but the worst part is that the electrician didn't use the strain relief when wiring the heat pump OR the indoor unit. That is such a simple thing to do, that I can't think of any other reason besides laziness or inexperience as to why they wouldn't use the strain relief.
The next day the heat pump technician comes by to certify the job and turn the heat pump on. The very first thing he asks when he looks at the outdoor unit was if I ran the wires myself, because the cable was using the gutter intended for the heat pump internal piping. He told me that he could turn the unit on, but when I went to get a mechanical permit for the heat pump, they would not pass it because I wouldn't be able to seal the gutter. The technician was also worried about the type of cable used (orange cable that he referred to as NM) being exposed and not in a conduit. When I emailed Code Electric, they assured me that NM cable is permitted to be exposed and doesn't get damaged by UV or harsh conditions. We will see when I go to get the mechanical permit and I will update this review accordingly.
After the technician left, I emailed Code Electric with things that needed addressed from their first visit:
1. The conduit needed to be moved.
2. None of the holes they made in my house (there are 3 of them) were sealed. I can't think of another reason besides laziness as to why you wouldn't seal a hole that you drill into a customer's home.
They sent out an electrician to move the conduit and seal the holes the next day. That electrician took 2 hours to move the conduit, and only sealed 1 of the holes. He left without any follow up and the company isn't responding to the request of sealing the remaining 2 holes.
Finally, the money talk. Code Electric said they would give us a credit due to the issues that we had, to "make it right". I guess we have different definitions for what that entails, because their credit extended to the entire second visit (2 hours of electrician time fixing the mistakes from visit one), and an hour of visit one electrician/apprentice time. Somehow the math for the first visit (remember it was 7.5 hours) ended up being 6 hours journeyman, and 1.5 hours apprentice. Per my above schedule, the apprentice was only there for 1.5 hours, so why did they really "bill" me for 2.5 hours of apprentice time? Again, they didn't respond to my question regarding this, yet another testimonial to their legitimacy. In conclusion, I got charged for 800 bucks worth of time/materials (the materials totaled up to a negligible $136.40 of the $800), to which I should be happy because without the generous credits I received the total bill should've been just under $1200. $1200 to run a wire to a disconnect box and plug into a heat pump. Are you kidding me? I can't in good consciousness refer this company to anyone, all that is going to happen is you will spend a lot of time and money for what should be an easy and stress free experience.
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Code Electric is an electrical contractor offering residential electrical work, commercial electrical work, industrial electrical work, electrical repairs, new installs electrical work, electrical service upgrades, and electrical service and installations for homes and businesses.
Code Electric Inc is located at the address 2717 22nd St Se in Salem, Oregon 97302. They can be contacted via phone at (503) 581-8684 for pricing, hours and directions. Code Electric Inc specializes in Refrigeration, Air Conditioners, Parking Lots.
Code Electric Inc has an annual sales volume of 501K - 999,999. .For more information contact Jack Haggard, President
Code Electric Inc provides...
Code Electric Inc has an annual sales volume of 501K - 999,999. .For more information contact Jack Haggard, President
Code Electric Inc provides...
