Conforti, William, Od - Accurate Eye Care

Accurate Eye Care is family owned and operated and has been serving the community for over 25 years. Come visit Dr. William and Nancy Conforti for personalized, old-fashioned optometric care. The practice accepts a considerable number of insurance plans and provides a selection of frames for every budget.

I cannot express the level of my disgust enough. Every time I would call to reorder my contacts the one of two older receptionists would first not know who I was and would then immediately tell me I was due for my annual eye exam. After insisting I was not due I was told I could not get my contacts unless I came in for my exam. I had to bring my 3 months old son with me only to arrive and for them to realize that I was not due as I stated. Dr. Conforti came out of his office long enough to witness what was happening and gave me free samples, but then quickly scurried off. I was later charged an extra $100 on my credit card for contacts that I did not ask for or receive. When I confronted them they were indifferent and acted like it wasn't a big deal. I ordered my contacts online and they denied mine and my husbands prescription to the company to which I had to call and rectify. Lastly, I received a reminder card for my annual to which I called to tell them to stop sending them as my husband and I were no longer members of their practice and the receptionist acted as though I was calling to wish her a lovely day. She did not care in the slightest and was completely unaffected.
The only reason I continued to go to the practice is because I liked Dr. Conforti. However, he is not worth dealing with the 2 rude and incompetent bags that run the front.
Save yourself a lot of aggravation and go to the next strip mall...