Cornerstone Pools Inc
572 Pelican Ridge Dr
MadisonvilleLA70447
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Description
Cornerstone Pools is a premier swimming pool company in Mandeville, Louisiana, with unrivaled experience in custom residential and commercial pool construction. Cornerstone Pools services all of St. Tammany Parish and the Greater New Orleans area. Working very closely with our clients enables us to cater to the unique inspirations and budgets of even the most discriminating customers. But we...
Member Reviews
Construction and Warranty:
This commentary is intended to inform prospective customers of Cornerstone Pools (Paul Lahare) about what to expect if your pool project encounters any significant issue once constructed. I readily admit that the planning and construction process was nearly flawless. Paul was accommodating and pleasant during our planning meetings and the construction was quick and painless. The experience was great until about six months after the pool was built.
We have a pool and spa built by Cornerstone Pools (Paul Lahare). Although our initial experience with Cornerstone (Paul) was very positive, about six months post-completion things started to go very wrong. It was at that time when we noticed cracking in tile grout at the water line. Visually, the pool still looked fine and given south Louisiana’s soil conditions, we were not surprised that some settling may cause these types of issues. Paul sent a repairman to re-grout the tile and we thought we were done.
Two or three months later, I noticed more separation and cracking in the tile grout lines, with some fairly significant separation of the grout joint between the coping and tile. Once again, Paul minimized the issue and committed to send the tile guy out to remedy the problem. The nature of this issue raised concerns that the pool might be sinking; a concern that I expressed to Paul, but that he dismissed. Keep in mind that this project has been completed less than one year.
In November of 2012, our pool will be three years old and is severely out of level. Per a third-party structural engineer, the pool is not sinking, but instead is heaving from the ground due to the high-clay soil expansion. Once notified of this out of level condition, Paul stopped answering our calls and no longer returned phone messages. He is asserting that he cannot be held responsible for soil conditions. Paul was fully aware of the soil conditions when he planned this construction and did not take the necessary steps to accommodate any particular needs of this project.
If you are contemplating using Cornerstone Pools, Plantation Pools or other Paul Lahare company, you may want to pull up the St. Tammany permit filings on the Internet and find your own "references" from his customer base. Don’t just use the “positive” customers he will provide. Also continue searching for reviews online.
Remember, warranties and/or guarantees are only as good as the company/people standing behind them.
We have a pool and spa built by Cornerstone Pools (Paul Lahare). Although our initial experience with Cornerstone (Paul) was very positive, about six months post-completion things started to go very wrong. It was at that time when we noticed cracking in tile grout at the water line. Visually, the pool still looked fine and given south Louisiana’s soil conditions, we were not surprised that some settling may cause these types of issues. Paul sent a repairman to re-grout the tile and we thought we were done.
Two or three months later, I noticed more separation and cracking in the tile grout lines, with some fairly significant separation of the grout joint between the coping and tile. Once again, Paul minimized the issue and committed to send the tile guy out to remedy the problem. The nature of this issue raised concerns that the pool might be sinking; a concern that I expressed to Paul, but that he dismissed. Keep in mind that this project has been completed less than one year.
In November of 2012, our pool will be three years old and is severely out of level. Per a third-party structural engineer, the pool is not sinking, but instead is heaving from the ground due to the high-clay soil expansion. Once notified of this out of level condition, Paul stopped answering our calls and no longer returned phone messages. He is asserting that he cannot be held responsible for soil conditions. Paul was fully aware of the soil conditions when he planned this construction and did not take the necessary steps to accommodate any particular needs of this project.
If you are contemplating using Cornerstone Pools, Plantation Pools or other Paul Lahare company, you may want to pull up the St. Tammany permit filings on the Internet and find your own "references" from his customer base. Don’t just use the “positive” customers he will provide. Also continue searching for reviews online.
Remember, warranties and/or guarantees are only as good as the company/people standing behind them.
Information from the business
226700attr:leak detection226730attr:fountainscoversfencingwater featuresaward-winning
Cornerstone Pools has been in business for over 15 years. We provide personalized, on-the-job supervision by the owner during all phases of construction to ensure a high level of customer satisfaction. We have dedicated our company to building the best pools, spas and water features. Cornerstone strives to continually enhance and diversify our finished product and, because of that, we demand...
With over 28 years of pool design and building experience, our expert team of Pool and Landscape Designers work in unison to create the perfect outdoor living environments in your area. We handle everything from concept and design to the actual finished product, to ensure that your backyard is transformed into a dream oasis. We offer expertise and services in everything from custom-designed...
We constantly hold ourselves to the highest levels of professionalism and service. Our pools and landscape designs come with a complete satisfaction.
