Crest Cleaners
705 Jenevein Ave
San BrunoCA94066
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Description
Crest Cleaners was founded in 1989, and is located at 705 Jenevein Ave in San Bruno.
Member Reviews
Do Not Recommend:
I gave Crest several hundred dollars in business mainly having my pants hemmed. In some cases, I had a button added to a blouse if it was too low.
In March 2023 I brought in three pairs of pants for alteration. Two were to be shortened and one had a hole by the back belt loop. Total cost was $55. I always paid by debit card. After I arrived home, I realized that the seamstress had neglected to repair the hole in the jeans. I immediately called Crest and spoke with Bobby (spelling) who told me to return with the jeans and they would take care of it. Yes, it took me several months; I just started a new job in San Francisco and ride BART. I have a 10-hour long day. On top of that I was diagnosed with cancer and began radiation therapy. I went by Crest on Monday and had the details of the transaction printed from Patelco. The woman at the counter told me to bring in the original receipt. I immediately contacted Patelco was told this merchant does not provide receipts and all they have is the details of the transaction. I emailed Crest Cleaners this morning explaining why I could not bring in the original receipt. I was not asking for the return of any monies, only that they repair the hole I paid for. They could easily locate the original receipt since I provided them with the details of the transaction and/or speak with Bobby. I told them in my communication that if they did not respond that I would dispute the charge with my bank (1/3 of $55) and leave a negative review. No response to either communication. Not only have they lost my business but I am leaving a negative review. Beware if you pay be debit card as this business does NOT provide a receipt to your financial institution.
In March 2023 I brought in three pairs of pants for alteration. Two were to be shortened and one had a hole by the back belt loop. Total cost was $55. I always paid by debit card. After I arrived home, I realized that the seamstress had neglected to repair the hole in the jeans. I immediately called Crest and spoke with Bobby (spelling) who told me to return with the jeans and they would take care of it. Yes, it took me several months; I just started a new job in San Francisco and ride BART. I have a 10-hour long day. On top of that I was diagnosed with cancer and began radiation therapy. I went by Crest on Monday and had the details of the transaction printed from Patelco. The woman at the counter told me to bring in the original receipt. I immediately contacted Patelco was told this merchant does not provide receipts and all they have is the details of the transaction. I emailed Crest Cleaners this morning explaining why I could not bring in the original receipt. I was not asking for the return of any monies, only that they repair the hole I paid for. They could easily locate the original receipt since I provided them with the details of the transaction and/or speak with Bobby. I told them in my communication that if they did not respond that I would dispute the charge with my bank (1/3 of $55) and leave a negative review. No response to either communication. Not only have they lost my business but I am leaving a negative review. Beware if you pay be debit card as this business does NOT provide a receipt to your financial institution.
