UNHAPPY Client Speaks Out:
Do NOT solicit this business! I took a purse to him on October 31st to reinforce the o-rings that connect the straps to the purse. He told me it would be ready in a week. I went on the date given on the ticket and it wasn't ready. He told me that it would be ready in a couple hours (he hadn't even started it). I came back a 10 days later...STILL not done, but if I could wait a couple hours it would be ready. This time, due to the holidays and personal constraints, it was 3 weeks before i could come back.
Not only was the purse not done, he had torn out the entire base of my Butler Bag. What the compartments had to do with the HANDLE I don't know.
I finally asked for my money back - guess I gave him one too many chances.
His work is not ready when he says it will be.
He doesn't call his clients if there is a problem or difficulty.
He's very flippant when confronted about the sub-par work.
Save yourself the headache and DO NOT SOLICIT THIS BUSINESS. I know I won't and if any one asks I'll tell them why.
If I could give a NEGATIVE star rating, I would.
by Maggie Fasbender on December 19, 2009