Dana Ford Lincoln

I can't believe I gave my business to this this place when I could have spent less and went somewhere else. Ronny was pleasant to work with and I thought he was giving me a decent price, but once the paper was signed everything just went downhill. I did not hear from this dealership for two full weeks, and I had to call many times and ask what was taking so long to only find out Ronny had resigned and no one decided to let me know that my car was ready for delivery. Let me say i was tossed around like crazy before a sales manager decided to finally give me an update. When i did receive my car there were scratches on the door and all the windows were manual. It is 2013 why do you have to roll down your windows? It is my fault for not doing the right research and giving this place too much trust.

Also its been almost a month and my license plates are still not ready. I cannot believe I wasted my time here. I hope everyone who is considering purchasing a car from this place reconsider. Take your hard earn cash elsewhere.

We put a deposit down on a car under the pretense that we would be approved for a specified deposit and monthly payment. When the time came to finalize the deal, the dynamics of the deal changed and we had to come up with $5000.00 above what we expected to pay. Needless to say we decided not to do the deal, as a result, they refused to refund our $500.00 deposit. I understand this tactic is to force buyers into a deal, and if they have a deposit, they can change whats to be paid apparently, or else lose your deposit. So were out 500.00 and be warned Dana customers... DO NOT give a deposit and DO NOT believe it will be refunded even if they tell you it will. The finance manager Mitch explained that they were keeping it because "He had to do alot of work to get the deal done"?!?! Im surprised a company like Ford operates like this.