Don't waste your time or energy, go elsewhere!:
Unreliable and unapologetic! I made an appointment on Friday afternoon/early evening for their Monday 5 Hour DMV prelicensing course. The class was scheduled to begin at 5pm. I got a call Monday afternoon to confirm my appointment at about 12:30pm. At 3:30pm, they called me to tell me that the class had been CANCELLED due to "not enough people confirming/attending". I tried to get them to not cancel the class as I had taken off from work, but they didn't care. They made NO attempts to right the situation with me. When I told them that I had taken off so I could make this class, they told me "well this happens and you can make an appointment with us in the future". I asked them if I would be able to take this course for free during this "future appointment" due to their last minute cancellation and huge waste of my time (I lost a day, everything was planned around this), and they said no. They wouldn't even discount the course for me. Needless to say, I didn't use them but went to the "Professional Driving School of the Americas" on 23rd between Park and Madison. All in all I would say this is an awful company with poor customer service. Any company that cancels courses at the last minute because they failed to book enough people or misjudged the market is not worth making an appointment with. This was not a one time thing but is their policy (they didn't mention this when I booked the appointment). They could end us wasting your time as they did mine.
by Tommie Porter on January 12, 2008