Held my stuff hostage:
Held my stuff hostage at 9:00 at night until I gave them $400 cash! The driver said it was an additional carry fee and he wouldn't let me refuse even when I asked him multiple times to leave my belongings 75 feet from the truck, or just to take them off the truck.
It was the most horrific experience! I never write reviews and I feel so taken advantage of that I never want this to happen to anyone else! I would give them 0 stars if I could.
I chose this company initially, because I was really comfortable with their policies and everyone I talked to on the phone was really helpful and I thought I would be able to budget better since they charge by the cubic foot and not by the weight estimate. I really wish I had read some of the reviews on here and listened to them.
The driver arrived over 2 hours after me, after a one day, long distance move. This wouldn't have bothered me except I believe he did it because he knew that the office would be closed so I couldn't call to verify the additional charge he was imposing. I was in tears and had to drive around a new city at 9:00 pm searching for an ATM to take out $400 in cash. I feel completely taken advantage of. I was put in an unsafe situation and when I filed a claim with the company, they didn't take any corrective action.
I also believe that most of the good reviews on here are fake and written by someone at the company.
by Michelle on May 15, 2011
Extremely Impressed:
Hey I Just wanted to reach out and let people know that your guys were great! From top to bottom I was extremely impressed, they finished early, were polite and considerate. I have not one complaint and will definitely use you guys again and will also refer anyone I know to EZ Movers! Thanks again!!
by Mark Benner on April 26, 2011
No Stress Smooth Move:
What I liked most about them is that they were very professional and had great customer service. I was surprised that they had an earlier time available during the day of the move Use EZ movers, great work with packing and loading. Keep up the good work
by wendy77 on April 26, 2011
Highly Recommended:
They did a nice job, didn't damage anything and the quote was right on to what I could afford. They were very nice. I will definitely use them again. I used EZ Movers again for the new house I just built, very reliable and fast working. I am please and satisfied, thanks a lot. I will definitely go back to EZ for all of my relocation services.
by Abephilip815 on August 25, 2010