Edd's Towing

Since 2010 the company has been providing Towing Services.

The staff is rude and incompetent and the owners are even worse! I was in a wreck on Sunday. They towed my vehicle to their yard and were supposed to take it to the body shop first thing Monday morning. Well that did not happen. We had to call every single day. When they finally got it to the body shop late Wednesday afternoon….it was the wrong vehicle! We figured it out ourselves, they did not catch their own mistake. Once again we had to hound them to take OUR vehicle to the body shop. After another day of it still not being taken care of they became very defensive instead of apologetic for their mistake. The receptionist Tina refused to tell my husband the status of the situation then hung up on him when he demanded to know exactly where our car was at that moment. My husband called back and spoke with the owner Lance Height, who started yelling and cursing at my husband. Lance told my husband to come out there and he would “take care of him” he also threatened to have the car impounded just to stall the insurance claim. They only reason we even used them was because The Town of Flower Mound and State Farm both have contracts with them and that is who arrived to the scene…
We have filed a complaint at City Hall and we are petitioning to have the contract revoked. We also notified State Farm of their actions, which could be considered insurance fraud by purposely withholding the vehicle. My husband also filed a report with the police department regarding the owners threats that pertained to both physical harm and property damage.
This is NOT a reputable company!!!

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Edd's is a Fast and Affordable Towing Service Our Drivers Are Available 24/7 for Reliable Vehicle Towing and Roadside Services. Our flatbed trucks can handle standard-sized automobiles, as well as heavy-duty truck towing. Edd's Towing can assist you with vehicle lock outs, roadside service and be there fast.