eGain the leading provider of Cloud-Based Customer Engagement Solutions. eGain’s customer engagement solutions power digital transformation for leading brands. Our top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected customer journeys in a multichannel world.
A provider of customer service software, eGain Communications Corporation s solutions are designed for in-house or on-demand deployment. Its trademark eGain Service 7, the company's software suite, includes applications for Web self-service, e-mail management, knowledge management, live Web collaboration through chat and co-browsing, automation of fax and paper-based service interactions, case...