Elite Automotive

Foreign & Domestic Auto Repair, Engines, Transmissions, Tire Sales & Service, Heating & Cooling, Exhaust, NJ State Inspection & Emission Repair Facility, Towing & Recovery

HORRIBLE!!! My car broke down o the highway. I had it towed to Elite on Tuesday. I was told it would be looked at that day. They DID NOT have the courtesy or decency to call me and tell me they did not even look at the car! I called on Wednesday. Again, they did not look at it until LATE afternoon. I needed to call them 6 times until I got a direct answer. Due to the cost of the repair, I told them to have it towed my home. I told them my son would be there at 5:45 after work. I was told by Sue, the owners daughter, that Elite closes at 5:30. She would have the tow truck driver wait for my son and they would bring the car AND my son home. My son got there by 5:45. NO ONE WAS THERE! The car was not there either. I looked in my driveway and saw my car!! Elite NEVER called me, nor did the tow truck driver. He just dumped the car in the driveway. I live in an apt. and have a assigned spot. The car was not placed in the spot. It was at an angle, and in someone else s spot. My son also had to walk home which took an hour! My son and I then needed to push the car into the correct spot. On Thursday I left a message of what happened for Sue. She called me back and was VERY RUDE and EXTREMELY unprofessional. At no point did she even apologize. She said she was at ELITE until 5:50 which is a complete lie. I told her she said the tow truck driver would wait for my son. She knew he was coming to Elite by 5:45. she said, "well,I told my tow guy to leave." She never called me. The tow truck driver SHOULD have waited for my son as promised. NEVER bring your car to Elite. They are rude and EXTREMELY unprofessional! They are slow in evaluating your car or truck. HORRIBLE service and people. Elite really should have a zero rating!

Elite Automotive located at 254 U.S. 206 in Byram Township, NJ services vehicles for Oil Change and Lube, AC and Heating Repair, Alignment, Alternator and Starter Repair, Auto Inspection, Auto Repair, Brake Repair, Diagnostic Services, Electrical Repair, Engine Repair, Mufflers Repair, Electric Car Repair, SUV Repair, Tire Balancing, Transmission Repair, Tune up, Exhaust Repair, Steering...

Don't hesitate to call Elite Automotive in Byram Township, NJ. We are committed to your satisfaction. Call us today.

When it comes to choosing a repair facility for your car, it all comes down to a matter of trust. You want to feel the confidence that comes from leaving your vehicle in capable hands and the assurance that your car will be restored to its original performance and dependability. At Elite Automotive we have earned our customers' trust with our integrity, quality and dependability. Each one of...

Elite Automotive & Tire Center is a Tech-Net Professional Auto Service Center. We stand behind all of our work and we provide a worry free driving nationwide warranty for 12-months/12,000 miles!, A.S.E Certified Technicians each with over 30 years experience in automotive repair! Our services include : Brakes * Steering & Suspension * Exhaust Systems & Repair * NJ State Inspection Facility *...