Evergreen Credit Union

Evergreen Credit Union is one of the largest credit unions in Maine, with $285 million in assets and serving over 22,000 members throughout Cumberland and York Counties. We proudly serve all the banking needs of individuals, families and local businesses. As a local credit union, we get to really know our members and care about their financial well-being. We also continually strive to enrich...

Spoke to Patty this morning. I gave a check to a lawyer postdated and he cashed it 5 days early. Evergreen charged a 29 dollar overdraft fee because I wasn't expecting it to go in until the date on the check. Patty coldly and efficiently shot down my request for a refund of the NSF fee, and in the spirit from which she shared with me, I share this with you. It's not their problem if their tellers honor a check that is not supposed to be cashed. Evergreen account holder Buyer beware as always.

Last month Paypal withdrew 5 dollars 5-6 times, and they didn't have right to take it from my savings account. They were supposed to take it from checking where I keep a balance. They admitted they didn't have the right, and apologized. Evergreen Credit Union had charged me 30 dollars for each 5 dollar bounced check. When I called Windham, they told me I had to get something from Paypal that admitted that they were at fault. As luck would have it, I knew they would want proof, so I got them on a three way conversation with Paypal, and the rep apologized and took responsibility.

Evergreen said it was not sufficient, so I had the Paypal rep email his contact information, and he again took responsibility. This was again not satisfactory to Evergreen Credit Union.

They demanded that I get a letter from Paypal on their letterhead, and would not budge until did so. I was going to be out almost 200 dollars in bounced check fees because of some woman with a power issue, or simply someone without the intelligence to give good customer service.

I had a friend call someone he knew in the bank and ask that he take care of it. I was about to file a complaint with the Bureau of Banking, but he didn't know that. He did reverse the bounced check fees. He is a decent guy, but whoever makes the decisions at Evergreen Credit Union in Windham that causes so much stress and strife should be replaced, or the bank policy needs to be adjusted to reality. Who wants to spend hours on something so simple. Jerks. I will write each time they do something good, or bad. We will see how the chips fall. So far, the verdict is go back to high school, and take "How to Run a Bank" business classes. Until then, buyer beware.

Evergreen Credit Union is one of the largest credit unions in Maine, with $370 million in assets and serving over 25,000 members throughout Cumberland and York Counties. We proudly serve all the banking needs of individuals, families and local businesses...

Evergreen Credit Union is one of the largest credit unions in Maine, with $440 million in assets and serving over 25,000 members throughout Cumberland and York Counties. We proudly serve all the banking needs of individuals, families and local businesses. As a local credit union, we get to really know our members and care about their financial well-being. We also continually strive to enrich...

Evergreen Credit Union is one of Maine's largest credit unions serving all Cumberland County, Maine. Our credit union is not-for-profit and member-owned, with an all-volunteer Board of Directors having general direction and control of affairs. We offer 4 convenient branches located in Naples, Portland, South Portland, and Windham.CREDIT UNIONS068830ATTR:CREDIT CARDSMORTGAGES