Extra Space Storage

Store your belongings at Extra Space Storage on 4400 W Addison St in Chicago, IL today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service...

Moving from WI, I was very nervous about getting a storage space in Chicago. I researched many storage facilities and finally came upon the facility located at 4400 West Addisson. Upon visiting the facility and meeting with the staff, I immediately fell in love with the place. The facility was clean; it was highly monitored; and best of all the staff there was extremely helpful. I have been renting my storage unit there for more than a year now, and I have not had any problems.

If you are like me looking for a great place to store your stuff for an unbeatable price, then trust another user and make 4400 West Addison your next storage facility. I am glad I made that choice.

Sincerely,
Bincy

If you have belongings in storage here, or were thinking of using Extra Space Storage, please read this.

I was going on a trip to Europe for a few months and I put all my belongings in storage there. The woman working there assured me that there hadn't ever been a theft there and she'd worked there for over 10 year but I should get the insurance anyway. I bought the "package" which included a lock and discounted insurance for the first month. The lock wasn't in it's package like the rest on the wall but I didn't think twice about it at the time.

After all my belongings were in, sometime later before I left my space had been broken into. The lock wasn't forced, it was picked. For this type of lock you need to remove the key in the locked position. My space was locked when I opened it and noticed that my stuff had been all shuffled around and my most expensive items had been stolen. The woman working there (same one) didn't act surprised nor was she helpful. In the front of the store there are monitors showing the cameras in the building, but the cameras are looking at the elevator, not the spaces. She said there should have been a log of my door alarm going off, but there wasn't. (inside job?). And oddly, one of the first things the woman said to me when I said I had been robbed was that the key's can't be copied for their locks. She said this right away, claiming that I could go to the locksmith next door and ask whether they could be copied and he'd say no. Obviously they can be copied. In all likelihood, she copied my key before giving it to me. The insurance company said they couldn't do anything because there were no signs of forced entry. They didn't even bother sending out someone to look even though they said they would. The woman at Extra Space Storage said a technician would come to investigate whether the alarm on my space worked. They never came. I asked her repeatedly in the weeks after the burglary took place and she kept saying that it hadn't happened.

When I talked to the police, they said I wasn't the only person who has been burglarized there and they Extra Space Storage refused to turn over the video tapes. I talked to the regional manager of Extra Space Storage and all he did was defend the woman working there. Contacting their corporate office did nothing either. For a corporate chain, I'm appalled at how terrible this company has been.

So now I'm out $4000 on top of the cost of renting a truck and moving all my belongings to another storage space. This is by far one of the worst companies I have ever used. If you have your belongings there, I suggest removing them before someone else does.

Their security is horrendous. The flashing monitors and cameras at the entrance are all show. Anybody can walk in there during the middle of the day with bolt cutters and steal anything they want. Nothing is safe there.

If you have been burglarized at Extra Space Storage on 4400 W Addison, contact Detective Molane at area 5 property crimes 312-746-8362. Keep trying if you can't get through.

Climate-controlled spaces for everything from files to boats; all with resident managers, truck rental, packing supplies. Some with 24-hour access.

Store your belongings at Extra Space Storage on 4400 W Addison St in Chicago, IL today! Our large selection of storage units, climate control, vehicle storage, and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today...

Call today! 1-877-650-8720 Fast and easy assistance by phone-- It is our dedication to customer service that has made Extra Space Storage a leader in the industry for over 25 years. We are committed to being the most convenient, secure and professional storage solution in your neighborhood. And it is this commitment which has allowed Extra Space Storage to become the second largest self-storage...

Extra Space Storage is a thirty year old company that has been involved in the self-storage industry since its inception. Extra Space Storage's mission is sustainable growth, based around six basic company goals:

Maximize customer satisfaction
Provide an excellent product and service
Develop and maintain mutually beneficial business relationships
Increase shareholder value
Grow the business
...