Unprofessional, waste of time:
I took a piece in to get framed, picked out an expensive and in my opinion a bit overpriced frame but I accepted the price. I gave specific instructions on how NOT to frame the piece. Must have repeated it 7 or 8 times. When I go to pick it up it was done exactly how I told them NOT to do it. I expressed my concern and there was no remorse, no apology, just "it looks great" and "that was the only way to do it". I've been getting custom frames made for 25 years. This was the first and last time I will use these amateurs.
by Ralph Phillips on March 24, 2015