Fairway Chevrolet

Automobile - Dealers

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WARNING: Fairway Chevrolet loves to charge a $600 concierge fee, and they will probably not ask you point-blank whether you want to pay it, and they will probably not provide a list of what the fee entails. I understand that I should have been more careful before signing, but here is how they snuck it on me: After first trying to charge $2000 above the sticker price, the salesman finally “leveled” with me and went down to the correct price. At one point, he wrote down a total amount, which included financing. He kept bringing up this “concierge service” but did NOT give me a list of what it would involve. I asked about it several times, and he just answered “It’s included. I'm including it for you.” Of course, by the time I signed the contract, it was late at night and the finance guy rushed me through it. The next morning, I looked through everything, and, lo and behold, I was charged a BS concierge fee of $600. I had bought my last three vehicles through CarMax, so I was not used to such dishonesty. I called Fairway and learned that the salesman had pulled a slick one and meant that the fee would be included in the TOTAL that he had written down. I spoke to a Manager named Brett and asked if we could redo the contract without the fee, especially since I was never provided a list or explanation of it. He said no, reminded me that I signed my name to it, and declared that they need to charge this fee in order to make money off of their sales. So, I said the only thing left to say “Congratulations, sir. You got me.” After that scummy move, I will never buy from this place again. I later went in person to ask for an explanation of this fee that I was conned into, and the list is an absolute joke. I would never have agreed to pay $600 for it.

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Fairway Buick GMC is a Buick and GMC dealership located in Las Vegas. Fairway Buick GMC carries new Buick and GMC vehicles, as well as used cars and trucks, GM parts and service.

Fairway Chevrolet is a Chevrolet dealership located at 3100 E Sahara Ave. You can find GM parts, Chevy repair services, and new and used vehicles at this Las Vegas auto dealer.