Avoid! Avoid! Avoid!:
AVOID! AVOID! AVOID!
This has got to be the most terrible business in Columbus with the most unethetical business practices I have ever encountered. Let me give you a few examples.
(1) Their ads say "free towing" and "we will pay your deductible" and that they have free loaner cars. Their towing guy came to pick up our car and handed me a contract that he expected me to sign right on the spot that said the opposite of all this and that I authorize all repairs to my vehicle no matter what the cost is. No matter what you do, make sure not to sign this contract.
(2) When I called to say I don't want them doing anything to my car they told me I have to pay for their "free towing".
(3) When I called to take advantage of their "free loaner car" promotion they told me they only have a few loaner cars and all are either out or wrecked and they will notify me when they will be available. My car has been in their shop for 2 weeks and so far no loaners are available.
(4) The car was in a very minor accident - hit a pole in a parking lot - but their repair estimate was for 10,000!!!
(5) The manager Shaun is super shady and the other people seem too scared of him and others to do the right thing.
(7) I'll be also sending a letter to the state attorney general so he could investigate their unethical business practices.
(8) They told me my radiator is broken and first said it will be $300 then $600 to fix. I see the brand new radiator is $75 online for my exact car and it's a simple part. They overcharge like crazy.
Bottom line, save yourself the headache and go to Gerber or another reputable company.
by Sandy on April 17, 2015
super job!:
Great facility and very neat office. Had a $500 deductible and they covered all of it which i was surprised, but really happy! Work was done perfectly and I cant even tell which side I got hit on. And they cleaned my car inside and out! AWESOME JOB!
by ginakraft33 on April 16, 2014
Good work:
What a nice business to work with. Great people that know what they're doing. Had my Ford worked on and I got my car back in a week in perfect condition. Communication and the overall experience was an A++
by Erwin Frost on March 14, 2014
Beware of this auto body shop!!:
I had bought a new convertible and had it a week and 2 days and was involved in a 4 car wreck. Had several body shops calling my phone after the wreck did not realize this information was given out. Decided to go with Fineline which to this day I have regreted. Very shady people please beware... My car was involved in the wreck before winter came last year and its May 31, 2011 and I just had to call them this morning again they was suppose to have contacted me amonth ago about putting the GM emblem on the drivers side which they had forgot to do and buff out the paint from over spray. My car has actually been back to them well this will make the 5th time to fix what should have been done in the beginning. We had such a terrible time with this company that the owner had came and looked at the car and threw a fit that the manager (another one to beware of) had returned my car back to me the way they did. I guess I'm just going to have to contact a lawyer to get my car fixed the right way
by bnw614 on May 31, 2011