Fireside Hearth & Home

Long-running dealer of stoves & fireplaces for all occasions, plus garage doors & grills.

Fireside of WA has been a HearthCo Inc. distributor for over 12 yrs. I personally know the owners and staff. In all these years I have never experienced or heard anything but wonderful reviews from many of the customers I have been blessed to meet and work with. I look at Fireside as a partner in business and would be happy to talk to anybody about their business principles and the Fireside Company I know and respect.

Dan Zacher
President
HearthCo, Inc.

I purchased a wood insert (including installation) from this business in December 2009. The buying experience was ok and the installation was soon enough.
Later I observed that the unit doesn't receive enough air unless you keep the door open. I called the service department to send someone over. They told me that I should call the sale person to arrange everything. I called the sale person (Wally Ren) which promised me that somebody will be there to take a look.
I called numerous time, never got any response back.
Please avoid.

We went to this store, and while it's true that they have a nice showroom, their customer service was horrible.

After stringing us along for 2 months, we finally just had them provide us with a price quote for the HearthCo materials we were interested in. Their quote seemed incredibly high, so we did some more research.

We then discovered a different dealer in the Seattle area (Cressy Door) who gave us excellent customer service, and their bid for the EXACT SAME MATERIALS was less than half. So that's where we purchased the materials.

We're going to report Fireside to our local consumer watchdog group, to help others avoid getting ripped off by their ridiculously inflated prices.

We hope that HearthCo considers dropping Fireside as a dealer - while they present as a 'pretty picture' in terms of their showroom, their apathetic customer service combined with their rip-off prices make them a must-avoid dealership.

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* Fireplace Upgrades and Repair * Annual Maintenance * Outdoor Living Resource Fireside Hearth and Home is a family owned business with over 25 years of fireplace experience. With the increase popularity of outdoor living room, Fireside has expanded its product offering to include outdoor fireplaces, fire pits and the exciting new outdoor kitchen....

Fireside Home Solutions in Bellevue, WA is the leading supplier and service provider of fireplaces, mantles and surrounds, gas logs, garage doors and more in Washington state. Let us help you discover new ways to add warmth, style and efficiency to your home.

* Fireplace Upgrades and Repair * Annual Maintenance * Outdoor Living Resource Fireside Hearth and Home is a family owned business with over 25 years of fireplace experience. With the increase popularity of outdoor living room, Fireside has expanded its product offering to include outdoor fireplaces, fire pits and the exciting new outdoor kitchen. Fireside's custom designed, factory built,...

Fireside Hearth & Home is located at the address 13200 Ne 20th st Ste 100 in Bellevue, Washington 98005. They can be contacted via phone at (425) 747-3473 for pricing, hours and directions.

Fireside Hearth & Home has an annual sales volume of 0 - 500K. .For more information go to...