Firestone Complete Auto Care

Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they...

This afternoon my wife dropped my vehicle off at the Firestone location at the Pecan Land Mall in Monroe, LA. When I arrived to pick my vehicle up I saw that I had been charged $29.50 to replace a burnt bulb on the rear driver side light. This seemed odd to me because the bulb only cost $2.50 and takes less than 5min to replace. When I asked the person at the register about this he told me with a strait face that the remaining $27 was for 3/10 of labor costs which I assume is an hourly calculation. If my assumption is solid then this means the ace mechanics at this location who charge $90 an hour took ~20 min to replace a light bulb... on what planet does this make sense? It may take my wife ~20min to change a light bulb on a vehicle, but she is not out there charging $90 per hour. I'm not sure what this message will accomplish, but I hate that these people who represent the Firestone brand are perpetuating the negative perception of mechanics by using shady business practices. These guys only screwed me out of $18 dollars, but I see no reason why they wouldn't try to pull one over on someone who needs more expensive services. Hopefully this post will save you from being that victim.

One stop shopping for all of your vehicle needs. From tires, auto service, batteries, brakes, alignment to our DriveGuard run-flat tire technology, our skilled technicians are ready to serve you.

ADDITIONAL INFO Firestone Monroe cares as much about maintenance as they do about tires. With over 4000 certified ASE technicians, Firestone keeps your car running new longer. Plus when you use Firestone, you get their Fixed right promise - it's fixed right the first time, for the right price, on time, and that's something Firestone's been doing since 1926.Business websitepowered by

Our skilled technicians are ready to serve all of your vehicle needs. From tires, auto service, brakes, and alignments, its a one stop shopping experience. Let our professional staff provide you with the trusted car service that you deserve. Call or make an appointment online today.
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Firestone Complete Auto Care is a tyre and auto repair company. Everything related to car maintenance and care can be done and found at Firestone Complete Auto Care. The mechanics and staff are always available to answer to any inquiry and offer the needed help. Customers can take advantage of the special deals and promotions and get their cars in top shape.