Friendship Auto School

Since 2000, Friendship Auto School Inc has been providing Schools And Educational Services, Nec from Somerville.

What a weird experience on the phone... I have an upcoming road test, so I started calling driving schools to get a vehicle and sponsorship for the test and 1-2 hours practice. I was calling during the test week, so most driving schools were already fully booked (also, I am assuming because of COVID). When I called the Friendship Auto School, the person who answered (I didn't get their name) said they weren't sure about the availability and that they will call me back. So naturally, I continued making calls to inquire about the availability and rates of other schools. When the Friendship Auto called me back, they didn't identify themselves and just said, "we are THE driving school," so I asked, "Which one?" ... He got so offended that I called other driving schools, was soo rude to me, and then said we only have 2 hours availability on Friday for practice. When I told him that wouldn't work because my test is on Friday and I would like to get at least 1-hour practice before then, he hung up me.. I didn't know we were "exclusive" and that I am not allowed to look elsewhere.... dude.. this is a business, no need to get offended and be rude to potential customers because they looked up other service providers...

Paul is rude and disrespectful. A misunderstanding because of his difficulty speaking and understanding English, he scheduled a road test for my son instead of lessons that he wanted. I immediately got on the phone with him to straighten it out and he was rude and disrespectful, I could barely understand what he was saying. Then he told me I had to pay a cancellation fee for a road test when my son was trying to sign up for a 3 hour lesson then a road test.

How do people like this stay in business?

I love all the fake 5 star reviews in between the 1 star reviews. Don't be fooled by the fake reviews go elsewhere.