Genesis Pool Service
2443 Lakecrest Harbor Dr
KatyTX77493
Payment Methods: Visa, MasterCard, American Express, Discover, Cash, Check
Closed
- Sunday
- Closed
- Monday
- 8:00am-5:00pm
- Tuesday
- 8:00am-5:00pm
- Wednesday
- 8:00am-5:00pm
- Thursday
- 8:00am-5:00pm
- Friday
- 8:00am-5:00pm
- Saturday
- 8:00am-5:00pm
- Average Rating
- Total Reviews
- (3)
Recommended
0
Not Recommended
1
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Description
Genesis Pool Service is a Pool Contractor located in Katy, TX and has been servicing all of Katy and the surrounding areas for many years. We specialize in Pool Cleaning, Commercial Pool Cleaning, Pool Maintenance, Pool Heater Repair, Pool Renovations, Pool Remodeling, and Residential Pool Maintenance. Here at Genesis Pool Service, our mission is to always provide quality service at an...
Member Reviews
Horrible!!!!!:
If I could actually put LESS than 1 star I would!. This place. OMG...listen, run from this company..not walk but RUN. I had some issues with my pump (doggies chewed on wiring) and the pool turned green. Paid the owner, Ryan to come round and clean the pool , clear up the green and to see what is wrong. He sees that the wiring is chewed and offered to "replace" the 2 wires that may have been the culprit. So instead of just replacing the 2 wires with 2 new ones...he replaces one...and wraps the other?."cleans" pool....gives his stamp of approval & leaves (I was away on business)
Paid this joker 500.00.
I come home...cloudy cloudy pool...I get it tested...plenty of salt in it...yet no chlorine...come to find out he added chlorine but NO stabilizer...who does this?
I call him...he tried to text me to death until I had him finally get on the phone with me...who does this? He says its maybe the salt cell...so he will clean it...or maybe the boards in the pump...but we are doing a process of elimination...but there are no warning lights on the boards...I had to leave again for a week...he supposedly comes over, adds chlorine and stabilizer and cleans the salt cell on a monday...by Friday my cleaning lady said that the pool was still pretty cloudy...not sparkling at all (Ryan told me it was sparkling)
I return on Sunday...GREEN POOL.
When I contact him to inform him...he basically tells me that I can add some more chlorine and stabilizer and "figure out" what is wrong. WORSE CUSTOMER SERVICE EVER.
Consumer beware.
Paid this joker 500.00.
I come home...cloudy cloudy pool...I get it tested...plenty of salt in it...yet no chlorine...come to find out he added chlorine but NO stabilizer...who does this?
I call him...he tried to text me to death until I had him finally get on the phone with me...who does this? He says its maybe the salt cell...so he will clean it...or maybe the boards in the pump...but we are doing a process of elimination...but there are no warning lights on the boards...I had to leave again for a week...he supposedly comes over, adds chlorine and stabilizer and cleans the salt cell on a monday...by Friday my cleaning lady said that the pool was still pretty cloudy...not sparkling at all (Ryan told me it was sparkling)
I return on Sunday...GREEN POOL.
When I contact him to inform him...he basically tells me that I can add some more chlorine and stabilizer and "figure out" what is wrong. WORSE CUSTOMER SERVICE EVER.
Consumer beware.
Information from the business
The best Pool service in Huston area that handles residential and commercial service. Because swimming pools are meant to be clean and Genesis Pool Service is the best there is. Our Specialties include pool painting, re-plastering, equipment installation and repair and also provide free quotes and emergency service.
