German Master Tech Inc
63221 Service Rd Ste 1
BendOR97701
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Description
This company provides service and repairs to Europe's finest makes, exotics, and enthusiast automobiles.
Member Reviews
Do not go to gmt/ tim morris!:
Definitely a big regret choosing this shop to do pre purchase inspection. I was hoping I do not have to write a review as I thought the owner Tim Morris would work things out but no, he decides to debate and keep the $300 he thinks he deserves.
Long story short, I had a PPI done on a used car and was hoping GMT can point out all the flaws so that I can better make the decision. Upon receiving the report, it looks like most of the maintenance stuff are due plus power steering pump is leaking. Ok no biggie. I went ahead and ask for a quote and they quoted a ridiculous amount. For your information this is a MINI Cooper, he quoted $164 to change spark plugs (really? the parts are $28 total); $580 on front brakes (again.. really?); $43 on Air filter (again it's a 2 min job and the part costs $9) and not to mention the rest of the stuff are ridiculous as well.
The funny thing is, they misdiagnose the power steering pump and quoted me $951 to do the job, I am glad I didn't. Turns out the power steering pump and fan are totally fine and there was no leak. I confirmed it after buying the car and had local mechanic lifted the car and photographed it. Try to send to Tim Morris but again he doesn't want to see those and thinks he has no responsibility for this.
Another misdiagnosis is the water pump. It has severe leak going on for a long time with all the marks and stain everywhere. Tim Morris insists that it was not there during the inspection and it must have happened during my drive home. Again I told him i photographed it and it is no where like a new fresh leak and again he doesn't even want to see the photos.
Not to mention, besides those things, they also did not report my air bag light, sqeaky door...etc.
What is the point of pre purchase inspection if general things/ major issues like those are not pointed out? I believe they did not do a thorough and honest job. And the worst thing is that all these c@!%!y work costs me $300+ and a bad purchase on a car with more repair than I expected.
What p@!%!s me the most is when Tim Morris tells me that I choose to buy this car and since it is a used car sitting in a dealer lot it is expected to have many problems. Really?! Now that I paid $300+ to you for an inspection not only you didn't point out the major flaws but now you blame me for choosing the wrong car? If you had pointed out those major issues with honesty I wouldn't have driven 14 hours to make this purchase. I even asked the service advisor on the phone before making my trip up asking whether the car is in good purchase condition and he told me yes.
I will not recommend anyone to this shop for any kind of service. I have done more research in depth today and they have the same problem with many others out there. If you just type the shop name and Tim Morris, you can find quite a few posts and reviews regarding their work.
Just a piece of advice: you should listen to your customer instead for trying to back your points by debating/ twisting facts. When I said I have photos evidence, you should ask for it and verify with me and see what the problem is not ignoring and debating your way out.
Long story short, I had a PPI done on a used car and was hoping GMT can point out all the flaws so that I can better make the decision. Upon receiving the report, it looks like most of the maintenance stuff are due plus power steering pump is leaking. Ok no biggie. I went ahead and ask for a quote and they quoted a ridiculous amount. For your information this is a MINI Cooper, he quoted $164 to change spark plugs (really? the parts are $28 total); $580 on front brakes (again.. really?); $43 on Air filter (again it's a 2 min job and the part costs $9) and not to mention the rest of the stuff are ridiculous as well.
The funny thing is, they misdiagnose the power steering pump and quoted me $951 to do the job, I am glad I didn't. Turns out the power steering pump and fan are totally fine and there was no leak. I confirmed it after buying the car and had local mechanic lifted the car and photographed it. Try to send to Tim Morris but again he doesn't want to see those and thinks he has no responsibility for this.
Another misdiagnosis is the water pump. It has severe leak going on for a long time with all the marks and stain everywhere. Tim Morris insists that it was not there during the inspection and it must have happened during my drive home. Again I told him i photographed it and it is no where like a new fresh leak and again he doesn't even want to see the photos.
Not to mention, besides those things, they also did not report my air bag light, sqeaky door...etc.
What is the point of pre purchase inspection if general things/ major issues like those are not pointed out? I believe they did not do a thorough and honest job. And the worst thing is that all these c@!%!y work costs me $300+ and a bad purchase on a car with more repair than I expected.
What p@!%!s me the most is when Tim Morris tells me that I choose to buy this car and since it is a used car sitting in a dealer lot it is expected to have many problems. Really?! Now that I paid $300+ to you for an inspection not only you didn't point out the major flaws but now you blame me for choosing the wrong car? If you had pointed out those major issues with honesty I wouldn't have driven 14 hours to make this purchase. I even asked the service advisor on the phone before making my trip up asking whether the car is in good purchase condition and he told me yes.
I will not recommend anyone to this shop for any kind of service. I have done more research in depth today and they have the same problem with many others out there. If you just type the shop name and Tim Morris, you can find quite a few posts and reviews regarding their work.
Just a piece of advice: you should listen to your customer instead for trying to back your points by debating/ twisting facts. When I said I have photos evidence, you should ask for it and verify with me and see what the problem is not ignoring and debating your way out.
Not a responsible shop.:
I had an inspection and oil change in June of 2012. I was informed after the service was completed that the oil pan plug threads were stripped. I wasn't smart enough to ask more questions at that time. I moved from Sunriver, Oregon to Boulder, Colorado. In July of 2013, I took my Mini Cooper in for a service. German Master Tech had attached the oil plug with silicon! I contacted my previous (to GMT) repair shop in Portland, Oregon and GMT saying that one of them stripped the threads on the pan. I asked for $300 as that was the cost of the new pan. My Portland shop, though saying they didn't think they were responsible, sent me a check for $150. I sent that info to GMT asking them to pay me $150 as well. GMT absolutely refuses to accept the fact that they may have been responsible. I didn't know they were granted infallibility by divine right.
BE CAREFUL about using this shop. They talk a great game, but don't follow accept any responsibility for their actions.
BE CAREFUL about using this shop. They talk a great game, but don't follow accept any responsibility for their actions.
Information from the business
GMT specializes in Volkswagen, Audi, BMW, Porsche, Mini, Mercedes Benz and Land Rover. Our factory...
German Master Tech located at 63221 Service Rd. #1 in Bend, OR services vehicles for Oil Change and Lube, AC and Heating Repair, Auto Repair, Brake Repair, Diagnostic Services, Electrical Repair, Engine Repair, Tune up, Suspension Repair, Engine Installation, General Maintenance. Call (541) 322-9647 to book an appointment or to hear more about the services of German Master Tech.
German Master Tech Inc is located at the address 63221 Service rd Ste 1 in Bend, Oregon 97701. They can be contacted via phone at (541) 322-9647 for pricing, hours and directions. German Master Tech Inc specializes in Trucks, Motorhomes & RV's, Autos.
German Master Tech Inc has an annual sales volume of 1M – 1,999,999. .For more information contact Timothy Morris, Owner
German Master Tech Inc...
German Master Tech Inc has an annual sales volume of 1M – 1,999,999. .For more information contact Timothy Morris, Owner
German Master Tech Inc...
Full service auto body repair shop specializing in routine auto maintenance as well as pre-purchase inspections, full restorations and authentic builds of European, Exotics and Racecars. Independently service BMW, Audi, VW, Porsche, Mercedes, Ferrari, Lamborghini, Alfa Romeo, Fiat, Panoz, Lotus, Bentley, Jaguar, MG, Austin Healey, Mini
Services: Air conditioning, wheel alignment, CV Axles, Tire...
Services: Air conditioning, wheel alignment, CV Axles, Tire...
