very bad:
price was twice more than terico but the slabs turned out to be junk!! they were very uneven thickness. after installed, they were more than 25% different (about 1cmm )in thickneess on laminated edge, so obvious to eyes. I mean it was 25%thinner than what I paid for. I complained to the guys,the manager( I guess owner)would not try to listen, only insisted on their top quality, accused me of trying to get "free stuff" i never asked for. he accused me of being fraud instead of apolozing. I checked other granite store in gilroy and their slabs had even thickness. they need to let consumers know what we are paying for! i used very top of the line tiles for kitchen( like $50 sq ft) but this big kitchen project has been ruined by them.
by drgranite on June 18, 2008