I give this one star because they managed to spell the name of the cafe correctly.:
I have never visited the one in Burbank. However last weekend I was unfortunate enough to stumble across the one in Glendale.
Not only was I offended by the terrible food and equally terrible service, but I was offended by the servers looming by the computers and tossing around ethnic names in the most disrespectful ways. I am black and I swear to Christ I heard one of the white male servers call someone a jigga boo. Not only that but they carelessly tossed around the word 'Armo' at some middle eastern looking men, that I'm sure, might I add, could hear them. I'm not sure what an Armo is but I assume it's not a nice term.
The service took seriously like two hours.
This place sucks.
I'll go to Katsuya or Frida any day.
And I don't appreciate being judged by the color of my skin. This is NOT 1950. I'm sure others don't either. This is supposed to be a cafe tht is CASUAL without the superorty complex.
by Catherine Kleng on June 05, 2008
Convenient Lunch and Dinner Spot:
The Granville Cafe is located in the heart of Burbank, close to the mall and box stores. Although the menu and food are both great, the service is a little off sometimes. You order on the way in, sit down and they bring the food to you. The the interior is both spacious and nicely designed. It's a great place for working lunch or dinner. (Try counting the people with lanyards and you will see.) Their salads and sandwiches are particularly good. Prices are moderate and there is a full bar, too. There is a lot of parking on San Fernando, but if you want to stay longer, try the parking structures.
by Erron Silverstein (closed) on June 07, 2007
good food, spacey service:
I really like the food here, and the prices are decent. They have a good selection of organic foods on the menu, and the salads are pretty good. Sometimes I just order a soup and a side of grilled veggies and am totally stuffed. But I have to say the service is almost horrible here. The waitstaff is slow and absent-minded and we find ourselves waiting endlessly for silverware or straws. Not a place to go if you're in a rush or have a pet-peeve with incompetent staff.
UPDATE: Service is good for dinner when staff works as usual. It's lunch that's a mess, when you order your food at the cashier, get a number and drink (utensils, etc.) service is handled separately. God help you if you're missing a fork.
by Vani (closed) on July 18, 2007
Hit and miss:
The few times we've been here for dinner it's been pretty good. Some of the salads are tasty tasty.
However at lunch time they lose a few stars because of the completely abysmal service. You order before finding a table for lunch, so all they have to do is bring out food and refill drinks and bring missing utensils and such - but even that they manage to make slow and chaotic.
by Ask (closed) on July 29, 2007