had a terrible experience with this company.:
after waiting for over a half hour for this taxi to show up at my house I then had to load up all my luggage myself as the driver stayed in the car on his phone. He then needed directions to get to Newark airport as he had no idea. he was on his phone for almost the whole ride with no hands free device. I then used my credit card and after landing at my destination realized that this company charged me multiple times for the one ride. Im guessing this is common practice hoping the customer wont notice. When I tried to contact the manager it took me over a week to get in contact as it seems the manager is never in the office. And then he proceeded to make me feel as if I was bothering him in wanting my money back that they took.
by jaz275 on August 28, 2013
best company around:
love these guys, they have the cleanest cars. They accept all major credit cards in every car with no minimums. They will take allreservations local or long distance. Just over all the best car service around.
by nybrain on November 09, 2011