WORST flower shop EVER!:
Worst floral company I have ever dealt with. The bouquet that my husband sent was wilted the very next day. When I called to ask for a replacement, they had the audacity to tell me to bring it back for a replacement. When I insisted they deliver a replacement, they were snotty. On top of that the arrangement they delivered was a totally different arrangement. I called and spoke to the manager who actually blamed me for the original bouquet being wilted and he was a complete jerk. Never have I had a flower shop be so rude and unwilling to accommodate their customers. New to Thanksgiving Point so not too familiar with local flower shops yet. But I can assure you I will NEVER order from the this place for myself or any clients. It's easy to have great customer service when nothing is wrong. But you can tell a lot by how they handle a bad situation, in this case an arrangement that wilted within 24 hrs...They get an F- in my book!
by S Brink on April 10, 2014