Henderson Pools Llc
2913 Crater Lake Dr
Baton RougeLA70814
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Description
Swimming Pool Maintenance & Services
Swimming Pool Service & Repair
Swimming Pool Service & Repair
Member Reviews
Beware of henderson pools:
The worst business decision I ever made was hiring Henderson Pools to build a pool at my home. At the beginning Ron Henderson was eager to start.
So, I signed a contract with him on November 1, 2013. Work started immediately, he worked diligently and with a slight weather delay he reached a point on Dec. 6, 2013, which according to his contract he was able to draw the bulk of the money on the contract, which I paid him immediately, on his request. The contract required me to pay 80% of the total of the project. But he had only performed 53% of the work on the project. This put him over $10,000 ahead of me. THEN WORK CEASED!! I had hoped the fact that he was working hard at the beginning, meant he was wanting to get this pool completed in a timely manner. But ,unfortunately this was not the case. I heard many excuses, constantly putting me off, then telling me he would "be at my house next week to work on the pool", and that not happening. So, it was obvious at the beginning, and working efficiently, his motivation was to receive the bulk of the funds on the contract. This is a pattern he has established, which I have found after speaking with many other home owners, who made the mistake of hiring Henderson Pools. Finally, on April 1,2014, Henderson came out and poured concrete and it looked as though he may make some progress. The workmanship was very sloppy, to say the least. Henderson was very uncooperative as he had been since Dec. 6, 2013. His manner at this point reflected an attitude as, I've got your money, I got your signature on the contract, so what are you can you do about? Well, I fired him because I was not going to accept anymore inferior workmanship and more delays. I hired another pool builder to finish the pool.
When I hired Henderson his quote was cheaper than any other pool builder, but has proven to be very costly, financially, and cost me many hours of sleep, beating myself up over allowing myself to be victimized my Henderson Pools. The whole process has been very stressful for me and my wife. The rough terrain created in my backyard by the digging of my pool and the garbage and debris that was left sitting in my yard , an empty pool with a small amount of dirty mucky water sitting in it, waiting to be plastered, created a dangerous environment for my grand children.
I hope this information will help anyone building a pool in the future, can avoid being victimized. Dealing with Henderson Pools/ Ron Henderson has been a miserable experience.
So, I signed a contract with him on November 1, 2013. Work started immediately, he worked diligently and with a slight weather delay he reached a point on Dec. 6, 2013, which according to his contract he was able to draw the bulk of the money on the contract, which I paid him immediately, on his request. The contract required me to pay 80% of the total of the project. But he had only performed 53% of the work on the project. This put him over $10,000 ahead of me. THEN WORK CEASED!! I had hoped the fact that he was working hard at the beginning, meant he was wanting to get this pool completed in a timely manner. But ,unfortunately this was not the case. I heard many excuses, constantly putting me off, then telling me he would "be at my house next week to work on the pool", and that not happening. So, it was obvious at the beginning, and working efficiently, his motivation was to receive the bulk of the funds on the contract. This is a pattern he has established, which I have found after speaking with many other home owners, who made the mistake of hiring Henderson Pools. Finally, on April 1,2014, Henderson came out and poured concrete and it looked as though he may make some progress. The workmanship was very sloppy, to say the least. Henderson was very uncooperative as he had been since Dec. 6, 2013. His manner at this point reflected an attitude as, I've got your money, I got your signature on the contract, so what are you can you do about? Well, I fired him because I was not going to accept anymore inferior workmanship and more delays. I hired another pool builder to finish the pool.
When I hired Henderson his quote was cheaper than any other pool builder, but has proven to be very costly, financially, and cost me many hours of sleep, beating myself up over allowing myself to be victimized my Henderson Pools. The whole process has been very stressful for me and my wife. The rough terrain created in my backyard by the digging of my pool and the garbage and debris that was left sitting in my yard , an empty pool with a small amount of dirty mucky water sitting in it, waiting to be plastered, created a dangerous environment for my grand children.
I hope this information will help anyone building a pool in the future, can avoid being victimized. Dealing with Henderson Pools/ Ron Henderson has been a miserable experience.
Excellent Pool Builder:
Company completed my pool in a reasonable amount of time even with weather delays. I have a beautiful salt water pool in my backyard that my family is enjoying thanks to this company. I would highly recommend them.
Completely disgusted:
Our pool construction with this company began the first week of November 2013. We DO NOT have a neither completed nor functional pool as of July 2014. We have been told numerous times they are planning on working on our pool, yet no one shows up. Communication has been terrible. Quality is extremely questionable in our opinion. At NO point should it take 9 months or longer to complete a pool. Our home was built in 3 months and our pool remains uncompleted going into month 9 of construction. The average pool build time in our area is 8 WEEKS!!! Truly unbelievable. Our contract states pool is to be completed in a "timely and diligent manner". The only thing done timely and diligently is making sure our checks are cashed. This company has not stepped foot on our property in over 55 days. We have demanded the delivery of our equipment for months now. They have yet to provide us with equipment we have paid for...approx. $7500 worth, until they deem ready. We have no idea when or if we will ever get a completed pool, yet they have our money. We wished we had seen the BBB reviews before signing a contract with Henderson Pools, LLC. Lesson learned….always have your attorney review your contract before signing. We have had a horrific experience with this company and could never recommend them to anyone.
Pool Builder Wanna Be:
Worst experienc in my life. Do your own research before you build.I am left with a unfinished pool, no money and equipment that I paid for still not delivered. This company has left me with a back yard that looks like a dump.My family will not be enjoying their pool this year.
