Worst company ever!!!:
customer service is horrible, they never return phone calls, they are nasty on the phone, they LIE!! hang up on customers!! ive never dealt with a worse company. i hope all these bad reviews make them go out of business they are completely useless!
by VikyG on May 13, 2013
Herb's Appliance..experienced and dependable:
I have had an ongoing problem with my Frigidaire washer for months..and several companies could not fix my problem..my friend recommended Herb's which are No 1 Fridgidaire service providers in bklyn ..they fixed it and it working great..and Dominick was a good experienced technician..thank you! A satisfied customer.
by didell on February 11, 2011
Good Technican and good service!:
I called Frigidaire for my refrigerator not cooling and trouble with my ice dispenser...they recommended Herb's as a service provider for Brooklyn..Juan was very professional and had the parts to fix the problem. Very happy with the service..and appreciated all of Diane's help..thank you!
by Georgelo on December 05, 2011
Bad Service:
I had the same problem as Joan. They sent a technician and ordered the part, but then I could not get the technician to come back out again. They said a technician would come at a certain time of day, but he never showed up and I never got a call saying he could not make it - and they don't even know why he didn't show up. It's also very hard to get a person on the phone - and when you do that person is unfriendly and unhelpful. When I asked to speak to the person in charge of the business, the woman on the phone said "Good luck with that!" Just terrible.
by dbond545 on July 05, 2011