Poor Customer Service:
Unfortunately, Huron Camera's customer service has degenerated over the years. At one time, they were one of the best camera stores in the region. I still use a camera I bought from them 20 years ago. No longer. The store has very little stock and looks shabby. I was charged 200.00 for a photo restoration that resulted in my great, grandmother's face becoming unrecognizable. When I told the restorer it wasn't right, he brusquely said "That's the best I can do." I ended up having the work done somewhere else. Huron Camera camera's owner refused to refund the money stating "Restoration is artistic. I think it looks fine." Apparently, Huron Camera has forgotten it's the customer that determines that, not them! Be very careful with this store before having them work on your photographs. Get it in writing that you will receive a refund if you are unhappy with the work. You will be better off dealing with a professional restoration service. A sad excuse for a camera store.
by April Campbell on December 19, 2013