Horrible experience Do not go with this company:
I would like to share with you all my review of Husker Hammer, and more specifically Aaron from Husker Hammer. To start, I was initially impressed with Husker Hammer because they went out of their way to tarp my roof and remove branches while away on my honeymoon. I thought going with this company would be a great experience. Instead, I had to deal with contractors who didn’t show up when Husker Hammer said they would which put a delay on the work they were scheduled to do. I had to rearrange my schedule on several occasions to make sure the contractors would show up as expected. The contractors were not informed by Aaron and/or Husker Hammer specifically on what work needed to be done. When they came to the house, they looked around and said they’d be back to do the work the next day. They wouldn’t show the prices of the material on the contract, and the lack of communication was very appalling. After all of the hassle, the work on the contract wasn’t fully completed and they decided to do some things different without permission. I checked everything on my contract for proper completion of the work, and there was $680 worth of work that wasn’t completed.
At no point did they try to contact me about any work that didn’t need to get done or work that they were going to do as upgrades. I had to reach out to them when I noticed the vents that were on the contract weren’t installed, but instead an upgraded, more costly vent was installed. The contract stated that any upgrades or changes would be OK’d by the homeowner prior to the start of work being done. When I brought this up with Aaron, he proceeded to argue. He held the tarping of the roof above my head, so he wouldn’t have to take off the $680 worth of charges. I was able to get the charges removed only after setting up a meeting with Matt, the president of Husker Hammer, and Aaron. Unfortunately, I wasn’t able to get a meeting with Matt and Aaron. On the morning of the meeting, Aaron removed the $680 charge and canceled the meeting saying that he talked with Matt about it.
It makes me curious as to how many homeowners they’ve done this to without their knowledge of it, because people expect that Husker Hammer will do the right thing as with any reputable company. I will never recommend this company to anyone because they don’t care about customer retention. They have treated me poorly and tried to scam every dollar out of me that they could. To be frank, it’s been a horrible experience. I hope this review helps you choose your next company wisely.
by Ray 12909 on November 10, 2017