Lousy Customer Service:
I ordered a cable from them and it turned out to be the wrong type. It took a couple weeks for me to figure that out because I didn't need to use it right away. I called to ask about returning the cable, got their voice mail and left a message. They didn't call me back. 2 weeks later I called again and had to leave another message. They still didn't call me back. The third time I called I got a live person who informed me that I was past the time period for a return. Now I have a useless cable and am out $35.00. Considering it has been less than 2 months since I purchased and they didn't return my phone calls, I think they are being unfair. They should be much more concerned about their reputation!
by Joan Gerber on June 16, 2010