Infinity Payment Systems, is a leading provider of Merchant Accounts, Check Conversion, and Electronic Transaction Processing Solutions.
According to Thorpe, customer retention begins with "setting up the merchant properly from the beginning and making sure they're not receiving surcharges or fees that are not laid out in the contract." He sees a lot of the competition charging merchants $10 and $15 fees above what the card brands are charging merchant acquirers. Infinity has never charged its merchants monthly minimum fees, he...