No follow-through on promised replacements:
In October, 2008, I purchased three pre-lighted Christmas trees manufactured by Inliten.. Within one week of putting them up and decorating them, each one of the trees had areas where the string of lights all went out. I contacted Inliten about this and was promised replacement sections for the faulty ones for each tree. I was told by Angela (extension 255) that these replacements would arrive by April or May 2009. It is now the end of August 2009, and no replacements have been sent. Even worse, my phone calls to the company have been intercepted by an answering machine and never returned. There has been no response at all. The product they sold me has not functioned as promised, nor has the company replaced the faulty parts as promised. I would not buy another product made or sold by this company.
by John Whidden on August 24, 2009